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Field Service
Discussion List
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Open File Property via Plugin?Is there a way to open a file property that was set (on activity or resource) via Plugin for display purpose? For example, a PDF has been set to a resource property. Whe… -
We want to stop users from activating route in OFS in future timeWe want to stop users from activating route in OFS in future time. Is there any configuration that we can change?
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How to create resources in OFS Fusion once the Users and Employees are syncedHi, we are syncing the employee information from an External HR system into Fusion, and since now OFS application is part of Fusion can you please let us know the proces…
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Integration Error "A database constraint was violated while storing the changes in the database."Summary: Hi Everyone, We are testing the 25.1 version of Part Order Integration in Oracle Service Logistics (OFS Sync). As part of the integration, the integration is ca… -
Travel Time - Where is My TechnicianSummary: How to calculate the time of travel that informs the Where's My Technician topic? Here in the image you can see that the technician is in Argentina while the Cl…
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Embed the signature in the PDF using Plugin - OFSCHi Everyone, I am developing the plugin to generate the PDF for the Activity task using JSPDF library .I have almost completed that. But the pain point for me here is I … -
Light and Dark mode to Mobile ContextSummary: Dear All, There is an requirement of light and dark mode option, Is there an option for the user to set light mode or dark mode in mobile contexts? which provid…
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Is there any documentation for the May Application Deployment 3 as used to have for the Weekly Pack?Summary: Documentation doubt Content (please ensure you mask any confidential information): Hi, I would like to know if there is any documentation for the latest update …Luiz Felipe N M Nogueira 101 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle
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Unable to Audit Trail "User Type" field in Oracle Field Service CloudSummary: When we update User Type field value in Edit Resources screen, we are not able to see the Audit Trail in Resource History Tab for User Type field. How can we Au…
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Warehouse Resource not visible on Resource Hierarchy in OFSCDear Team, I’ve been working on implementing the Warehouse as a resource to enable Field Technicians to consume inventory directly from it. Currently, inventories in Ora… -
want to place validation in a form where pass all check box is selected, all values should be passI want to set validation in a form where the "pass all" checkbox is selected, which means all values should "pass" in all remaining properties.
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How to export users in Oracle field service.I used postman but i was not able to fetch all 3000 users at once. Even the filter for active users in postman does not work. https://atcocloud.etadirect.com/rest/ofscCo…
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how control start button by locationSummary: Hi everyone. Currently, OFSC has an alert that sounds when a technician is not in a correct location or is in different location to the started activity. But an…
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Issue with Where is My Technician Link VisibilityHello, I'm experiencing an issue with the visibility of the Where is My Technician functionality. I added my email address to be able to test the configuration, but I'm …
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Showing thumbnail and download link of attachment attribute on pluginSummary: Is it possible to generate or retrieve thumbnail URL and allow download of the attachment URL (image/PDF) on the plugin page without downloading file using indi…
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OFS Attachments Sync with Fusion Service – Multi-Work Order ScenarioSummary: We have a scenario where multiple work orders (WOs) are created under a single Service Request (SR) in Fusion Service. Each work order represents a multi-day jo…
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Inventory Reservation in FusionSummary: we have used "Oracle Fusion Inventory Management Accelerator for Oracle Fusion Field Service" to sync inventory data to field service, when we install inventory…
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Working of attachments in Fusion Field Service (FFS)Summary: Hi everyone, I would like to understand how the attachment works in the new FFS environment. Content (please ensure you mask any confidential information): Base…
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How to assign a collaboration group to a resource/user in Fusion field service.Summary: I am working to set up collaboration in Fusion Field Service. I set collaboration permissions for our user types on the user type General tabs. I also created c…
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Export activity to External systemHi Team We have requirement that some of work load from OFS can be exported to external system in which they can process these activity in their system. Also, when they …
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Query on Adjusting Travel Time via OFS API During 'Enroute' StatusHi Team, In the OFS UI, when an activity is in the 'enroute' status, we have the option to manually adjust the travel time. We wanted to check if this adjustment can als…
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Usage and Purpose of Oracle HCM application in Oracle Field Service CloudSummary: Hi Team, We are currently working on technician sync integration between Oracle Field Service Cloud and HCM and have come across the Oracle HCM application unde…
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Does Oracle Field Service Cloud has capability to scan files or attachments before uploadingSummary: Does Oracle Field Service Cloud has capability to scan files or attachments for viruses/malware before uploading in OFSC. If not, please suggest some options to…
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How to add a field in the page under Service->Service Profiles->Account 360->Assets tabSummary: Hi Team, I need to achieve the below requirement, Does Anyone have any idea how to fulfil the requirement and please provided me the details steps and navigatio… -
How to set outbound message e-mail adress in service request messages as default?Summary: In the messages subtab of Service Request Object I want the E-Mail-Channel to be set as default. Content (please ensure you mask any confidential information): …
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Hiding Manager/Dispatcher/Admin Option from Resource TypeSummary: Hello there. Is there a way to hide the "Manager/Dispatcher/Admin" option from the Resource Type list for specific User Types? We have our own Meter Services Su…
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ENC: Action Required - Oracle Field Service - Tenant: XXXX - [44609a74]Hello Oracle Team, After that we recieve an email related to: Action Required - Oracle Field Service - Tenant: XXXX - [44609a74] we have check all channels on Scenario m… -
Clarification on 90-Day Activity Retention Period in Oracle Field ServiceSummary: Hi Oracle Community, I’m looking for clarification on how the 90-day activity retention period works in Oracle Field Service (OFS), both in the UI and when usin…
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How to hide a plugin in OFS mobile application?Summary: I need to show a plugin only on the web and hide it for the OFS mobile application. Is there any way to achieve this functionality in OFS Content (please ensure…
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not able to import User type in Fusion Field Service because of Login policySummary: We have to import user types, but are not able to import the User type in Fusion Field Service because of the Login policy error. It seems the Login policy is e…