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Field Service
Discussion List
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Oracle Maintenance Accelerator Property Setup integration errorError processing message in Invoke upsertMeterProperty Details: ns2:title/ns2:errorCode/ns2:typehttp://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.5Not… -
Optimization routing not assigning activitiesSummary: When there are no activities in routing bucket the optimization routing is triggered but skips. Content (please ensure you mask any confidential information): S… -
How do we regain access if we make a mistake in the OFS login policy and lock ourselves out?Summary: I am currently testing out the IP based login access in the login policy configuration. It looks good so far but my supervisor and I were wondering what would h… -
Handling Multi-Segment Activities in Oracle Field Service Cloud and Maintenance CloudSummary: Product: Oracle Field Service Cloud Title: Handling Multi-Segment Activities and Resource Transactions in Oracle Field Service Cloud and Maintenance Cloud Use C…
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OFS Activity images to upload mobile and maximun sizeSummary: At Oracle Field Service, How many images can be uploaded throught a mobile device camera in an activity and what is the maximum size in pixels? Content (please …
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What syntax do I use to add a form element in an email message?Summary: We want to display (in an email message) the date selected in a form using the date picker field type. Content (please ensure you mask any confidential informat… -
'less than or equal to' custom property validation check on new formsSummary: We are creating new custom activity properties for new forms for our technicians to complete when filling out new customer dockets. We need to be able to add a … -
Activity history not visible for standard actions.Hello All, I am facing issue while accessing activity history. I am not able to see standard actions like "Started, updated, suspended, completed" in history tab. Althou…
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Enable Set Plan in ForecastSummary: Hello Team, As a part of configuring Forecasting, We checked the options to enabling Forecast in Business Rules and Display options, but still the button seems …
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Events REST API to obtain User informationHello! I would like to know if there is an Events REST API to obtain information on: User login/logout User registration, deregistration, modification Role registration,…
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Access a technician's "Activate Route" contextHello! I would like to know if it is possible to access the context (screen) of a technician's "Activate route". We need to know who started the technicians' route (whet…
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Collaboration Configuration HistorySummary: We have had a few instances of users switching off Collaboration groups. However when running Configuration History via Dashboard we cannot see any reporting on…
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Moved: FCCS: Can the Explore Repository be set to display in the system Home page?This discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle -
Routing with organizations from a parent bucket to two or more child bucketsSummary: We seek to do routing with organizations from a parent bucket to two or more child buckets, each with a different contracting company, competing with each other…
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Reason for the errors (Service Unavailable - Zero size object) and (Session contains no certificate)Can someone give examples of explanations/causes for the following errors when calling the activities endpoint in Oracle Field Service. The occurrence is rare but would … -
Rescheduled Activities are present and showing in the Booked Activities in the QUOTA ConfigurationSummary: Hi Team, We have checked the issue reported by business team for Bin Omran Bucket and investigated, found that as per the slot from 8 AM TO 11 AM, total activit…
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Unable to find Asset Number Property in Asset Detail pluginI am unable to find the Asset Number property in Asset Details Plugin How can i show Install Base Asset Number in Activity?
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Message Scenario NotificationSummary: What is the meaning of the "New" status when a Message Scenario is executed ? Does it mean that the message leaves correctly from OFS and it is the middleware t…
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How to enable Multiple Attachments using fusion attachments?Summary: Hello, Can anyone share the steps or docs to implement multiple attachments feature using fusion attachments option in field service? How to implement this feat… -
¿Qué afectación causaría la eliminación de Cifrados TLS Obsoletos en los sistemas de producción?Summary: Buen día, Me gustaría conocer qué tipo de afectaciones podrían generarse en los sistemas de producción si se eliminan los cifrados TLS Obsoletos. Esta notificac…
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Unable to create SSO user from API due to password requirementSummary: We are utilizing the HCM-OFS accelerator integration. The resource is successfully created, but when it tries to create a user with a User Type login policy set…
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Is there a way to total up the worked hours of a TechnicianSummary: We are looking at triggering certain message scenarios based on things like a resource's total working time. Essentially we want to trigger a property to be set…
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Routing savings Dollar ValuesSummary: Remove the savings dollar values or fix them to Zero (0) Content (please ensure you mask any confidential information): The routing summary screen displays doll…
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communicated windowsSummary: Clearing the Communicated Window properties Content (please ensure you mask any confidential information): When an activity isn't completed the original day tha… -
What is the amount of hosted plugiSummary: We are looking for some answers to the following questions please: What is the maximum number of hosted plugins allowed in a given instance? What is the file si…
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Reassign activities between resources to optimize the routes after activities are assignedSummary: Hi Cloud Community! We want to reassign activities to make each resource route optimized when a routing plan runs. For example, if currently there are 3 Resourc… -
Retrigger Field service transactions failed on OICSummary: I would like to inquire about a solution for retriggering events that fail when the OIC environment is down. Currently, if OIC is unavailable, transactions are …
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CX Solution Overview Demos This Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on January 15th & 16th across our Marketing & Sales Unification, Revenue Transformat… -
Route activationHi, It is possible to have a record of who activates the route of a resource, that is, whether it was the resource itself or another user (for example, dispatcher or adm… -
Access Repeating activities from REST APIHi, I am looking to delete a repeating activity from API in one of my plugin. How can we delete instance of repeating activity through API? use case is we have repeating…