Oracle Best Practice
Discussion List
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Automatic assignment of service request for manual queue changesGood day, I have two queues that are being used for a specific service request category. For the first queue the case is assigned using service assignment rules to check…Stephan van der Walt 31 views 4 comments 0 points Most recent by Stephan van der Walt Fusion Service -
Explore 25A Fusion Service Center Extensibility Improvements!Discover how the latest extensibility features empower system implementors and Fusion Service Center teams to create tailored solutions that transform customer experienc… -
How to create a button to initiate a Smart Action on the SR Edit pageSmart actions can simplify navigation, making your user interface neat. But, users might click buttons without thinking about typing an action. This post will show you h…Edson Junior, Oracle 575 views 3 comments 2 points Most recent by Edson Junior, Oracle Fusion Service
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Manage revaluations - multiple ledgers use the same revaluation ruleHi team, Our user have some confusions on the manage revaluations and need a official answer from Oracle team. Why the data access set can limit the user ledger access b…Marcy Gao 13 views 1 comment 1 point Most recent by Mihaela Cozma GL-Oracle General Ledger & Intercompany
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can you please highlight the role name or privilege namerole name or privilege name that we should assign to the user to update the "Service Request Categories"? like the below image? the user should only be able to update ca…
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Can we have expense reports module on mobile?Can we have expense reports module on mobile? If yes, what is the pre requisite? Can we use all features?
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Exploring 25A Enhancements to the cx-svc-sr-create Fragment: What’s New and ImprovedIn this how-to article, I demonstrate how to use the improved cx-svc-sr-create fragment in Oracle Visual Builder Studio to make creating service requests easier for you.…
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Create Customer Statements Error: Identify incorrect email address in customer metadataSummary: Create Customer Statements ends with warning/error. The job log has no information to identify the error - it just shows rows and rows of the same message, as s…
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Unable to create a SubscriptionSummary: I am facing an error while creating a subscription in Subscription Management. I have already added the Legal Entity in the system, but the error still persists…Fareeha Altaf 24 views 1 comment 0 points Most recent by Raymond Li-Support-Oracle Subscription Management
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How to set workflow process for review and approve articles in B2B knowledge management?Summary: How to set workflow process for review and approve articles in B2B knowledge management? Content (required): Workflow process for review and approve articles in…
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Is it best practice to schedule Create Accounting till the end of the month and no further?How are the budget/accounting periods impacting when scheduling create accounting? We are wondering if we can schedule out create accounting a year out or so, just to ma…abbymartin53 61 views 5 comments 0 points Most recent by Deepak Singal Subledger Accounting & Accounting Hub
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Insert Date/Number DFF Fileds via FBDI Template to HZ_PARTIES.How we can add Date, Number DFF attribute value to HZ_PARTIES via FBDI Template. Because currently we are able to insert only Character Attributes DFF value via FBDI Is …
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Can anyone share the link for 25 A release notes for finance?Can anyone share the link for 25 A release notes for finance? As the link that we are checking, there we can not see much update in AP, GL etc. Oracle Fusion Cloud Finan…
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How multiple users can work on the same Visual Builder Studio project.This tip article demonstrates how multiple users can work on the same Visual Builder Studio project. Thanks, Edson
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Customer Webinar: Intelligent Advisor for Service [November 2024]Intelligent Advisor for Service [November 2024] Do you wish to deliver a consistent, relevant, and personalized branded experience across the customer lifecycle and for … -
sandbox page composer structure pane is hidden for popups, how to add custom button on popupSummary: Hello team, we need to add custom button on popup using sandbox page composer. page composer structure pane is hidden on click of button which shows popup. plea…
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Fusion Service Center 2024: See the Features That Made This Year Great!We made more than 70 improvements to Fusion Service Center Redwood in 2024, which was an amazing year. As 2024 draws to a close, I'm pleased to provide a year-end overvi…
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Which privilege provide access to 'Other Rule' in BPM in Oracle Fusion?In BPM, we see My Rules, Other Rules button. We need to remove 'Other Rules' button so that users dont have access to it. How we can achieve this? Which Privilege gives …
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Best practice for customer with Service locations oriented Customer ServiceSummary: We are facing a unique challenge with the Fusion Service for the customer service where there a customer has multiple locations. The Fusion Service screens are …
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how to get the values from multiple rows selected in a table of fusion saas page through sandboxwhen user selects the multiple rows from search results of table in fusion screen, we need to fetch a column value of selected rows through custom button html and javasc…
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Trigger approval for Retroactive absenceI need to know if we could trigger approval if manager submits retroactive absence ? If Yes than how we can achieve that? -
25A Enhancements to the Extensible Navigation FrameworkHey there! Let's check out the cool new features in Oracle Fusion Service Center Extensibility 25A - we've got some awesome navigation features and CX actions to talk ab…
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returnApp parameter in HCM Deeplink not workingSummary: I would like to redirect to custom page, once any action is taken in below deeplink. but it always redirect it to oracle fusion home page after action is taken.… -
Need to create custom chat box in the Oracle Fusion ERP screenHi Team, We would like to propose the implementation of a chat box within the Oracle Fusion ERP application screen. This feature would enable users to easily query or ex…
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Data Extraction Approach for Oracle tables that doesn't have PVO'sProblem We need to understand what is the best Data Extraction Approach for Oracle tables that doesn't have PVO's Came across below approaches: Approach 1: Steps: 1. Cre…
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The Art of the Possible: Direct Access to Service Request DetailsOverview This guide will show you how to skip the foldout panel and go straight to the Service Request Details page. Don't worry - the foldout panel is still there if yo…
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The Art of the Possible: Opening Service Requests in a Drawer from the Landing PageOverview This tutorial will show you how to use Fusion Service Extensibility to design a drawer that offers a quick way for users to edit service requests from the list …
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How to extend side and foldout panels in Fusion Service Center - Join us on Nov 5th!Hey! Want to see how to extend side and foldout panels in Fusion Service Center? Join our live webinar on Nov 5th at 9am PST. Karyn Kurland, Sono Chacko, and I will be s…
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How to bulk download attachmentsWe are migrating our data from Oracle ERP to a new system and as part of this data migration activity, we need to extract all attachments from ERP for the entities we ar…
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SOAP Web Service to download attachmentsSummary: I'm trying to download attachments using ERP Object Attachment Service () but I'm getting an error: An error occurred: JBO-Request Failed : Reason- User did not…Sue Yu 181 views 1 comment 0 points Most recent by Cristian Bilibou-Oracle Reporting and Analytics for ERP