Oracle Best Practice
Discussion List
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How to add custom table which has records in layoutsSummary: We need to add one custom page in tab in custom object. When user click on that tab it open that custom page and that page will call Third party API and we need… -
Groovy script to move or copy attachments from one account to another account recordSummary: We have a requirement in which we need to move or copy attachment (only png pictures) from one account to another account record via groovy in oracle sales clou…
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Triggering Queue notification to all Resource Member of respective queueSummary: Service Request - Notification to all the Resource members of the respective queue. Content :We want to send the bell & mail notification to all the Resource me…Mohammed Waseem Akram S 129 views 7 comments 0 points Most recent by Melinda Uhland-Oracle Fusion Service
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Approval Hierarchy for HelpdeskSummary: Is it possible to set an approval hierarchy for specific Help desk Requests? -
How to maintain font style as "Calibri" in CX?Summary: Currently in outlook we are following font style as "Calibri" however the same is not added in CX. So please let us know how can we change the font style in cx.…
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Bulk Update Bill-To Address for Customer Account SiteSummary: Account Receivables - Our business user is trying to end-date the existing bill to address for a customer only for selective accounts - site level. And create a…Jayaram AnuPriya-Oracle 11 views 1 comment 0 points Most recent by Jayaram AnuPriya-Oracle Receivables & Collections -
What's best practice for importing customers for both CX Service and ARSummary: What's best practice for importing and managing customer data between AR and CX Service? Content (please ensure you mask any confidential information): CX Servi…
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Requester recieve wrong quantites against transfer order (Shipment)The requester recieved the all quantity of one item, but actually they returned the materials ( no need for them) the pr shows that the requested item equals the shipped…
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How to Migrate the Translated Lookup values from one instance to other?Hi Team, We have created the customer lookup which has 2500 records, we translated those values using the translate icon, and after translating the values we can see in … -
Record of approval for Miscellaneous TransactionSummary: When the user performs a miscellaneous transaction that requires approval. Once he sends the Misc. Transaction for approval. Where can he review whether the tra…
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Restricting knowledge Article on DCS portal based on the Knowledge user groupContent As per seeded functionality of DCS, Self-Service Users can access all knowledge articles that belongs to knowledge user group 'Everyone' with the help of Anonymo…Jitendra Singh-Oracle 106 views 6 comments 1 point Most recent by ArunKrishna-Support-Oracle Fusion Service -
How to Enable Asset-Based Layout in Visual Builder StudioOverview Welcome to this guide on how to enable Asset-Based Layout (starting in 24B release) in Visual Builder Studio. This tutorial will provide step-by-step instructio… -
Best way to restrict user access to environment during P2T refreshSummary: Currently when we are having an environment refreshed, we advise the entire user base the schedule for it and when it should be available. Users still reach out…
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Not able to select completion sub inventory for a Maintenance Work OrderRequirement is that, if we have 5 qty's of asset to be repaired, completed one qty , how do differentiate in the existing stock which is repaired and which is not not, a…
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Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh?Summary: Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh? Content (please ensure you mask any confidential information): …Manisha Singh 21 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Oracle WebCenter
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I am asking for a best practice, after a refresh, is there an ESS job that compiles all fast formulaI am asking for a best practice, after a refresh, is there an ESS job that compiles all fast formulas that should be run, our FFs with add_rlog error after refreshes.Sally Ackerman 12 views 1 comment 1 point Most recent by Monica Vijayashanker -Oracle Fusion Service
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How to delete expired SSO certificate?In our single sign on configuration page(Security console), we see two expired identity service provider(certificates) with Enable Flag= Yes, we would like to know how w…
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Column order changes when exporting AR receipts data to excelThis issue is happening with few users Excel export file shows different column order when compared with FUSION UI Is there any solution or workaround for this behavior?…
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Lookup type of the Level field inside Contract infoHi Team, Please can anyone help me with the Lookup type code for the Level Field in the Contract info section while hiring a employee from 'Hire an Employee' action.Joydeep094 31 views 1 comment 0 points Most recent by Simona Stoian-Support-Oracle Human Capital Management
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Returning used SN from customer on new “Used” item number creates duplicate assets recordsSummary: Returning used SN from customer on new “Used” item number creates duplicate assets records Content (please ensure you mask any confidential information): When a… -
Can we access custom object in order mangement extension using public view objectsSummary: We have a requirement to access custom object data in order management screen using pvo. Content (please ensure you mask any confidential information): Version …
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How to Create a Custom Table with an Actions Column in Oracle Fusion Service UI Extension AppProblem Statement A system implementor is facing a challenge in creating a custom table with an action column in Oracle Fusion Service UI extension app. The action colum…
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Applicability of SFTP Directory functionality in fusionSummary: We are looking forward to availability of a functionality. For the payments made, Payment Status Report (PSR) from banker should be forwarded to an inbox direct…Sujith Kandukuri 11 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Restrict to admin access on target test system pre P2T refreshSummary: Any way to lock down the target system pre P2T so that post P2T only admins can login to complete post P2T steps. This is to ensure users dont login into a test…
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HRHD - Ability to automatically change the Status from In Progress to Waiting and vice versa.Summary: Is this automation possible in HR Hep Desk? (i) Ability to automatically change the status from 'In Progress' to 'Waiting' when Agent messages via Oracle applic…
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How To adda LOV for customer names in the Purchase Requestion ScreenSummary: Hello everyone, I have an issue while trying to add a specific Value Set in PR DFF This error Message appears, what should I do. Thanks in advance. Content (ple…Abdelaziz Safwat 12 views 1 comment 0 points Most recent by Sam Houg - Support-Oracle Fusion Service
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Dealing with the Common JSON Error in Help Desk LayoutsHi there, In the process of working with Help Desk layouts, you may encounter a common issue when duplicating an existing layout - an unexpected JSON error. This issue o…
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What are the differences between Redwood UI for B2B KM and Classic UI for B2B KM?Summary: Need to know in order to unferstand in a better way. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code …
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24A Fusion Service Extensibility FeaturesOverview This post discusses the Fusion Service Center Extensibility 24A release highlights, including the ability to create new pages using Service Request Edit Field F…