Oracle Best Practice
Discussion List
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how to hide the mark as complete and delete actions in tasksHi Everyone, In NGS Activitiy screen we are getting Mark as Complete and Delete for Task. we don't want to give those two options available to End Users. How can we hide… -
HZ_ENABLE_MULTIPLE_BU_CRM setupSummary: We are implementing CX - Service, Current Sales setup has HZ_ENABLE_MULTIPLE_BU_CRM set as No. Can we progress this setup for now and then come and update the v… -
need to add the related object custom fieldsSummary: need to add the related object custom fields on the parent object it order to include it as a search criteria Content (please ensure you mask any confidential i…
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B2B Service and work order without asset and adding the asset details back processSummary: Greetings, We seek the best practice or process solution for the following scenario: When the call center service team receives a call from a customer requestin… -
How to create foldout panels for displaying Assets, Subscriptions, and CoveragesIn response to frequent requests, this article is specially crafted to aid system implementors. It focuses on a specific use case involving the display of installed base… -
Recruiter is not able to edit the personal info pageWe don't want the recruiter or hiring manager to edit anything on the candidate's profile (Should be limited to the candidate)Pavan Sekhar 40 views 1 comment 0 points Most recent by Alex N-Oracle Recruiting, Opportunity Marketplace
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How to set Action Bar Properties in Visual Builder StudioOverview This article provides a guide on how to set the Action Bar Properties in Visual Builder Studio. It addresses a common need among customers to limit their action…
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how to use processPaymentCard function in CreditCard soap serviceSummary: Im currently trying to use the operation below to create a new credit card for a customer. Service WSDL URL: https://servername/fscmService/CreditCardService?WS…
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Requirement to upload Customer Contacts in BulkHi Team,We have a requirement to upload customer contact in bulk. we tried uploading contact through FBDi file but that is very time consuming & complex process for the …Pratik_Rathod-Oracle 24 views 2 comments 0 points Most recent by Pratik_Rathod-Oracle Fusion Service
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Restrict DCS User to send email update on RESOLVED status SR and get autopreply notification emailSummary: If SR is in Resolved Status then can we restrict DCS End Users for sending their email reply update to Service Request Area under Messages. Like example - DCS u…
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Is it possible to validate Indian Defense PAN/GST number using Validation Rule?We are validating the Normal PAN and GST number as per the GST/PAN number format provided by Government portal, Attaching PDF. But No information available for Defense P…Siraj Pathan 123 views 1 comment 1 point Most recent by Radhika Abhyankar-Support-Oracle Fusion Service
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How to use Smart Action to open a dialogOverview This guide provides an overview of how to use Smart Action to open a dialog. The approach described can be utilized to address various use cases, including upda…Edson Junior, Oracle 215 views 2 comments 1 point Most recent by Edson Junior, Oracle Fusion Service
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Getting error when trying to fetch profile values in field trigger before insertHi Everyone, we are getting error when creating error after adding the below condition in if (oracle.apps.fnd.applcore.Profile.get("SERVICE_2_0_SR_LIST").contains(Catego…
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How to change Logo of Oracle HCM on the basis of Legal Entity?Is there any functionality in Oracle Fusion HCM Cloud to change the Logo of Application on the basis of Legal Entities. If a user from one specific legal entity login to…
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Query on Data MaskingHi , As part of the new data masking feature provided by Oracle we would like to know the following : Do we have a document where we can check which tables and which col…Jayadev 41 views 2 comments 0 points Most recent by Garrett Reynolds-Oracle Fusion Applications Administration
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Requesters require few privileges to view scanned invoices, does it consume separate license?Summary: We have gone live on the production instance and our client users who are 'Requesters' need to View Scanned Invoices in the system for receipting purposes and i…Helee Shah 24 views 1 comment 0 points Most recent by Nani Prasanth Doredla-Oracle Payables, Payments & Cash Management
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Unable to add resources to Internal Service request queuesSummary: I'm setting up internal help desk requests. I created a custom resource role and set the Usage to Service feature. I assigned this resource role and a resource … -
Performance Document can Automatic Upload to DORHi Team, We've one client requirement to attach the performance document as document of record (DOR) once the PD gets completed upon the performance cycle in redwood UI?…
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How to update the SR record when a customer replies to an email or update on DCSSummary How to update the SR record when a customer replies to an email or update on DCSContent There is not an out of the box way for an SR field or status to get updat…User_2025-02-03-19-47-52-460 74 views 4 comments 2 points Most recent by AMIT KUMAR YADAV Fusion Service -
Resolution due date on OFSC work orderSummary: In our implementation, we dont have the enterprise contract module and instead utilize subscription management. Currently, in defining SLAs for work in OFSC act…
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How to add custom table which has records in layoutsSummary: We need to add one custom page in tab in custom object. When user click on that tab it open that custom page and that page will call Third party API and we need…
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Groovy script to move or copy attachments from one account to another account recordSummary: We have a requirement in which we need to move or copy attachment (only png pictures) from one account to another account record via groovy in oracle sales clou…
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Triggering Queue notification to all Resource Member of respective queueSummary: Service Request - Notification to all the Resource members of the respective queue. Content :We want to send the bell & mail notification to all the Resource me…Mohammed Waseem Akram S 135 views 7 comments 0 points Most recent by Melinda Uhland-Oracle Fusion Service
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Approval Hierarchy for HelpdeskSummary: Is it possible to set an approval hierarchy for specific Help desk Requests?
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How to maintain font style as "Calibri" in CX?Summary: Currently in outlook we are following font style as "Calibri" however the same is not added in CX. So please let us know how can we change the font style in cx.…
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Bulk Update Bill-To Address for Customer Account SiteSummary: Account Receivables - Our business user is trying to end-date the existing bill to address for a customer only for selective accounts - site level. And create a…Jayaram AnuPriya-Oracle 12 views 1 comment 0 points Most recent by Jayaram AnuPriya-Oracle Receivables & Collections -
Requester recieve wrong quantites against transfer order (Shipment)The requester recieved the all quantity of one item, but actually they returned the materials ( no need for them) the pr shows that the requested item equals the shipped…
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How to Migrate the Translated Lookup values from one instance to other?Hi Team, We have created the customer lookup which has 2500 records, we translated those values using the translate icon, and after translating the values we can see in … -
Record of approval for Miscellaneous TransactionSummary: When the user performs a miscellaneous transaction that requires approval. Once he sends the Misc. Transaction for approval. Where can he review whether the tra…
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Restricting knowledge Article on DCS portal based on the Knowledge user groupContent As per seeded functionality of DCS, Self-Service Users can access all knowledge articles that belongs to knowledge user group 'Everyone' with the help of Anonymo…Jitendra Singh-Oracle 105 views 6 comments 1 point Most recent by ArunKrishna-Support-Oracle Fusion Service