Oracle Best Practice
Discussion List
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News Feed layout provides a fast home page and improved user experienceSummary The News Feed home page layout in CX Sales will give your users what they want – a super fast home page.Content The News Feed home page layout can significantly … -
Fusion Service Redwood Extensibility Guide🚀 A collection of videos and resources to assist you in implementing Fusion Service Redwood. This list is continuously updated, so be sure to bookmark this post and chec… -
How to correct the receipt and PR booked under an incorrect legal entityScenario: A PR was created under an incorrect legal entity (10101), Receipt was done for it (fully received) and invoice was matched against the PO and receipt, invoice … -
How to create receipt accounting for receipts through SSRHi there, We are only implementing Procurement modules. The PO receipts are created in the Self service receiving. Below are my questions; How to create receipt accounti…
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How to Use the Service Console Navigation Framework to Open Pages within Service Console TabsOverview Core Service objects like work orders, tasks, and milestones open within the console as in-app tabs, providing a seamless and efficient experience for multi-tas…
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Bulk Approval for HR Specialists and Line ManagersHello, Is there a way for HR Specialists and Line Managers to bulk approve transactions in Oracle Fusion HCM? Specifically, we are looking for a solution that allows the…
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How to Create a Custom Folder in the Case Details PageSteps: Go to the Case Details page Click on the Logged-in user icon and then click on "Edit Page in Visual Builder" Select the VB project Once the project workspace open…
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How to Configure Stripe Code for Case CreationSummary: As of 23C, the stripe code for case creation is defaulted to "ORA_SVC_CRM". So when a user creates a Case, the new Case is CRM case. If any customer wants to cr…
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How to Add/Create a Metric Card for the Service Home PageSummary: Here are step-by-step instructions on how to add a metric card in the Service Home Page. The Metric card section is highlighted in the red box: NOTE: I used an … -
24B feature ADAPTIVE LEARNING FOR ENTIRE INVOICE AND SUPPLIER CORRECTIONSDouble-click or highlight the relevant field on the invoice that displays in the Interactive Viewer. If you highlighted the field in Interactive Viewer.Can any one expla…Pravalika.Kesari 96 views 8 comments 0 points Most recent by Remigious Payables, Payments & Cash Management
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Which setup is needed in the IDCS for the users to acces/edit all the tenancies and related apps?Hello, The customer’s team has requested an extension of their access level from view-only to full access for some users (all the tenancy and related apps). Based on the…Vitejanu Vasile-Madalin 11 views 2 comments 0 points Most recent by Vitejanu Vasile-Madalin Fusion Service
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Getting attached error while importing party site uses through bulk FBDISummary: Content (please ensure you mask any confidential information): Getting attached error while importing party site uses through bulk FBDI.
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Raise your game with the Oracle Cloud Applications skills challengeNow through May 15, join the Raise Your Game skills challenge to access free training and certifications on the latest in Oracle Fusion Cloud HCM, ERP, SCM, and CX. Buil… -
How to Whitelist an External Application's URL in Fusion ApplicationsThe how-to article posted below is credited to Swathy Lenjini, on whose behalf I am sharing it The UEF framework facilitates communication between external applications …Edson Junior, Oracle 223 views 1 comment 2 points Most recent by Abhilash K - Deloitte USI Fusion Service
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Access in the list of values from the CX Picker Saved Search ListsSummary: Access in the drop down list from the CX Picker Saved Search Lists Content (please ensure you mask any confidential information): Hi, Could someone assist with … -
What is Oracle fusion cloud Performance impact for 1M project and 22M contract project associations?What is the performance impact on Oracle Fusion cloud of 1 Million active Project contracts & 22 million contract project association?
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1want to do this in Service module, we dont want to use contract managment or Subscription managementSummary: We want to configure Service Level Agreement, like Customer Products, terms and condition, serverity, availability, service covered, in Service module like defi…
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How to allow particular role only to use Internal Note" and forward options for compose buttonSummary: we want to allow users of particular role only to use Internal Note" and forward options for compose button in message subtab of service request. under compose …Bhagyashri Patwardhan 23 views 3 comments 0 points Most recent by Karyn Kurland-Oracle Fusion Service
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Can we define DFF(s) which can store multiple values?We need to define DFFs which can accept multiple values from the user. Is it possible to do so in Oracle fusion?
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ways to retrieve service request due date into groovySummary: We have a due date field on service request object , standard field. It is formula field which gets auto updated once the SR is created. is there any way to ret…
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How to apply invoices in already created receipts in bulk through FBDI?We have created receipts in bulk, which is unapplied, now we want all the created receipts to be knock off against the invoices in bulk. So how it is possible, it didn't… -
Automatic assignment of service request for manual queue changesGood day, I have two queues that are being used for a specific service request category. For the first queue the case is assigned using service assignment rules to check…Stephan van der Walt 31 views 4 comments 0 points Most recent by Stephan van der Walt Fusion Service
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Explore 25A Fusion Service Center Extensibility Improvements!Discover how the latest extensibility features empower system implementors and Fusion Service Center teams to create tailored solutions that transform customer experienc…
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How to create a button to initiate a Smart Action on the SR Edit pageSmart actions can simplify navigation, making your user interface neat. But, users might click buttons without thinking about typing an action. This post will show you h…Edson Junior, Oracle 550 views 3 comments 2 points Most recent by Edson Junior, Oracle Fusion Service
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Manage revaluations - multiple ledgers use the same revaluation ruleHi team, Our user have some confusions on the manage revaluations and need a official answer from Oracle team. Why the data access set can limit the user ledger access b…Marcy Gao 12 views 1 comment 1 point Most recent by Mihaela Cozma GL-Oracle General Ledger & Intercompany
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can you please highlight the role name or privilege namerole name or privilege name that we should assign to the user to update the "Service Request Categories"? like the below image? the user should only be able to update ca…
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Can we have expense reports module on mobile?Can we have expense reports module on mobile? If yes, what is the pre requisite? Can we use all features?
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Exploring 25A Enhancements to the cx-svc-sr-create Fragment: What’s New and ImprovedIn this how-to article, I demonstrate how to use the improved cx-svc-sr-create fragment in Oracle Visual Builder Studio to make creating service requests easier for you.…
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Create Customer Statements Error: Identify incorrect email address in customer metadataSummary: Create Customer Statements ends with warning/error. The job log has no information to identify the error - it just shows rows and rows of the same message, as s…
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Unable to create a SubscriptionSummary: I am facing an error while creating a subscription in Subscription Management. I have already added the Legal Entity in the system, but the error still persists…Fareeha Altaf 22 views 1 comment 0 points Most recent by Raymond Li-Support-Oracle Subscription Management