Collection Activities
Discussion List
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Incremental Load Collections Metrics program completed in ErrorSummary: Hello Experts, Hope someone can help me here. When attempting to run Incremental Load Collections Metrics the following error occurs and job completed in error.… -
APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…Gurpreet Singh-252058 258 views 5 comments 3 points Most recent by Awadhesh Vaish Receivables & Collections
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 67 views 3 comments 0 points Most recent by Yenuganti Venkat Receivables & Collections
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Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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How to use collectionStrategies API to load Strategy/Tasks against Customer with user defined datesSummary: I'm using the /fscmRestApi/resources/11.13.18.05/collectionStrategies API to assign a Strategy to a Customer and setup the Task to be executed on the correct da…Phil Brine 22 views 5 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Strategy Assignment by SegmentOur requirement is strategy should work both customer account and site level simultaneously, depending on customer profile. We have tried using “Delinquency Strategy Ass…SauravS-Oracle 42 views 4 comments 0 points Most recent by Maneesha Kesanapalli Receivables & Collections -
How to Configure Strategy Tasks on the basis of due datesHi Team, My Client wanted to configure the Automatic Strategy task to send the Reminder Letters to client on the basis of due dates. Can someone please help me how to co…
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How to change Business Level from Account to Customer in Oracle Advanced CollectionHi Team, My Client is currently using Staged Dunning Plan to only send letters to customers. Now they wanted to utilize the scoring and strategy method. Currently in Glo…
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Does anybody know how to create a payment plan in the Collections or AR module?a plan that enables collector to easily track when payment arrangements are set, payments are made and related activities
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Unpaid reason in CollectionsHello We are looking to add a value for Unpaid reason for Collections. Does it have an related implications beyond just being a drop down option? Thank you.Kamonwan Srasrisom 2 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Number of Parallel processors and Batch size in Collections preferencesSummary: While setting up Global preferences under Manage Collection Preferences there are a couple of options: 1. Number of Parallel Processors 2. Batch size What is th…
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DSO Collections dashboardSummary: Unable to see Collections DSO dashboard which is mentioned and showcased in all Oracle training videos. Attaching Screenshots from Oracle training videos showca…Anan N 96 views 6 comments 1 point Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Oracle Advanced Collections - Collections DashboardSummary: There is a requirement for the collections dashboard as part of our collections role. However, by testing the seeded Collections Agent and Collections Manager, …User_R4TXX 69 views 2 comments 1 point Most recent by Florin Enache-Oracle Receivables & Collections
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25B Feature Email of Open Transactions to Customers not sending emailWe are testing the new feature available in 25B Email of Open Transactions to Customers in a test environment. When we click on the resend button no email is being gener…Kimberly Askvig 255 views 6 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Feature: Email of Open Transactions to Customers F37087 - Regenerate and Send/Regenerate and ReviewHello, The two options for Regenerate and Send / Regenerate and Review are not working for me. "Resend" works as expected. Manage Collection Preferences = Resend and reg…Brandon Wortman 31 views 3 comments 0 points Most recent by Brandon Wortman Receivables & Collections
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Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 103 views 2 comments 0 points Most recent by Dhruvjoshi23 Receivables & Collections
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Collections- This feature is not availableSummary: Dear Experts, When am running Collections Scoring Program for 'Delinquency Status Determination' or 'Account scoring' , program is ending with warning , and log…Rajiv.Karande 312 views 6 comments 0 points Most recent by alexey.shtrakhov Receivables & Collections
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Transaction Delinquency - Exclude Small Amount from Dunning/CollectionsSummary: We have implemented strategies for Dunning and Collection activities. The requirement is to exclude small amounts (amount below a certain threshold value) from …
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How do you access Manage Collection Task TemplatesSummary: Advanced Collections set ups. Trying to access Manage Collection Task Templates. Content (required): I receive the following when I select Manage Collection Tas…
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Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
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How to add attachments while sending to customer statements emailSummary: How to add attachments while sending statements to customers via email Content (please ensure you mask any confidential information): Our client requirement is …
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Generate seperate dunning letters based due date of invoiceSummary: If system sending final demand letter it must include the dues more than 60 days, If anything less than 60 days should go for Hard demand letter.But in now syst…
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Manage Collections Task Default Profile OptionSummary: Advanced Fusion Collections has assigned a default strategy to a customer, we would prefer our solution not to assign a default when it doesn't find a strategy.…
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While we are creating collection activity, we are unable to find any “Person” type customer.While we are creating collection activity, we are unable to find any “Person” type customer. Anyone has similar experience earlier?
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Generate Dunning Letters based on Invoice AgingWe have a requirement to generate distinct Dunning Letters (Soft, Medium, and Hard) for each delinquent invoice based on aging buckets. If a customer has multiple invoic…
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Change dunning stage on an invoiceSummary: Is it possible to change the dunning stage on an invoice?. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any…
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Warning on the sub Process Strategy Tasks - No Strategies to processSummary: Process Strategy Tasks Start Time: 06:28:23321 P_ORG_ID: P_CUSTOMER_NAME_LOW: P_CUSTOMER_NAME_HIGH: P_ACCOUNT_NUMBER_LOW: P_ACCOUNT_NUMBER_HIGH: P_BILLTO_LOCATI…
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Maximum number of days to make a promise after DeliquencyI have set “Maximum number of days to make a promise” is set to 30 and a transaction is due by more than 30 days like 104 Days, But I am still able to create the promise…
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Collection Strategy Task - User added task stays in To be CreatedSummary: We have a requirement where the collector/user would need to skip or Cancel a scheduled Automatic task and then add a Manual user task. It is observed that once…Arun N-OC 2 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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How to store a boleto pdf file in Oracle FusionSummary: Fusion generate boleto for Brasil in account receivables, but not store. Is there a way to store the boleto pdf file in a UCM or another path in Oracle Fusion? …