General
Discussion List
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REST API to get conversation session log is always returning not found messageSummary: We are trying to get the session log for a particular session using the REST API /api/v1/bots/sessions/{channelId}/{userId}/{sessionId}/log. Whatever value we g… -
Is it possible to increase space allotted to capute insights data in Oracle Digital AssistantSummary: We are looking for details of increasing the allotted space of 100 GB (provision by Oracle as part of license) for capturing the ODA insights. We know that ther…
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How to position chat bot personalisation underneath skill banners?Summary: Have amended the below setting within HCM Design Studio to enable the chat bot personalisation to appear at the bottom of the skill banners. This doesn't work u…
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Problems generating an employment certificate as a document type record in ODASummary: We are using the "Request Letter" skill to generate employment certificates of different types. The problem is that it only works with some, and others fail to …
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How to change, resize and reposition the chatbot icon in Oracle HCM CloudSummary: Currently we are not able to change, resize and reposition the chatbot icon in Oracle HCM Cloud. Content (please ensure you mask any confidential information): …
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Unable to pull latest version FADigitalAssistant from store.Summary: Unable to pull latest version FADigitalAssistant from store. version:"25.07.03" | platform version:25.02 Error: Couldn't install digital assistant FADigitalAssi…
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Unable to Extend or Clone latest version of Candidate Experience V2 skill?Summary: Unable to Extend or Clone latest version of Candidate Experience V2 skill. version : "25.07.03" | platform version: "24.08" On Cloning, Getting Error: An intern…
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Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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Can we notify the user via email through engagement engine when the session is timedout(Persistence)Can we notify the user via email through engagement engine embedded service when the session is timed out that is Persistence TimeoutPradeepGoud 3 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
Has anyone experienced success in utilising ODA to reduce HRHD Service Requests?I'm working on improving our ODA with a goal of reducing the volume of queries recieved by our HR Shared Services team that could have easily been handled by ODA. Has an…Cameron.H 41 views 1 comment 0 points Most recent by Elaine Leffler-Support-Oracle Digital Customer Service -
Oracle Digital Assistant - UK date formatWithin ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved? Example user interaction:…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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user Feedback error message "the field with the name return is not allowedSummary: in the Visual flow designer when i add the getuserFeedback component at the end which has a transition set to End Flow(implicit) I see an error on the flow. Con…Alan Livingstone-Oracle 2 views 1 comment 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Out of the box Digital Assistant is not respondingSummary: Hi Team, We are working on a new instance where we pulled FADigitalAssiatant for using the Approvals and Hcm Skills. The issue that we are facing is when we map…
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How-To: Customizing Messages returned from the Digital AssistantSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In these exercises, you will learn: * Configu… -
Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1.6K views 18 comments 3 points Most recent by muhammad ameen Digital Assistant
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Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those …
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Can we rename Oracle digital assistantSummary Do we have the possibility of naming the ODA chatbot to something like Siri, Gemini etc. Please advise. Content (please ensure you mask any confidential informat… -
Expense Attachments are not recognized by Digital Assistant. Getting this message:Summary: Expense Attachments are not recognized by Digital Assistant. Getting this message: I haven't learned how to do that yet. Here are some things you can do. Any id…
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How can we implement LLM in ODA?Summary: We have a requirement to explore AI capabilities of ODA. Do we have any user guide to implement LLM in ODA. Looking for step by step guide for implementation. C…
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…
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Need to know list of Jobs that needs to run post P2T after 25B patch upgradeSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…poornima_kole 13 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Human Capital Management
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Digital Assistant - Directory/Public Info and ConnectionsCurrently when we ask Digital Assistant a question regarding another employee (e.g. "who is Launchpad McQuack?"; "what is Drake Mallard's phone number?") we are presente…
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Possible to download a report with all Intents listed from Digital Assistant SkillsIs there a way to download a report containing the counts for all Intents measured by the Digital Assistant Tool? There is an overview report that provide very little in…
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What is the roadmap for 2025 Digital Assistant?Summary: Oracle has not published a clear roadmap for Oracle Digital Assistant (ODA) in some time. Additionally, there have been few new Skills released , particularly o…
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…Rumaisa Khan 463 views 3 comments 2 points Most recent by Martin Deh-Oracle Digital Assistant & Mobile
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What are the differences in features between the free and paid versions of the digital assistantI would like to know what are the features available in free digital assistant version and paid versions
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Insights content generated from ODA using REST API is not same as that from onlineSummary: Insights content generated from ODA using REST API is not same as that created from exports tab online. API used to trigger the job /api/v1/bots/insights/dataEx…