Benefits Configuration
Discussion List
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process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep… -
HSA Calculator - SetupSummary: We are looking at using the HSA Calculator fscmUI/redwood/benefits-selfservice/calculator/hsa-calculator The tool is there but the "Tax Year" drop down is not p… -
Element Entry Ending and Restarting while No Change in Value during life eventSummary: We have a benefit plan that is tied up with respective element entries. whenever there is a life event, if there is no change in the value of benefit plan the e… -
EE and ER Rates not displaying on Enrollment pageSummary: Group Health EE and ER Rates not displaying on enrollment page for any life event. Steps Taken: (1) Created Benefit Groups, (2) Created Eligibility Profiles, (3…
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Created a global transfer life event but collapsing rule is not working for itWe have created a Global Transfer life event, and after performing this transaction, multiple life events triggered—such as Termination, New Hire, Assignment Category, a…
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Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a…
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benefits modification historySummary: Our Benefits team on the business side often modifies a person's record to drop or add coverage. This ends up adding a retro entry lined up to process on payrol…
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Unable to enable fields in Designate dependent section and pending action in Benefit summary redwoodSummary: Unable to enable Coverage start date,plan type fields in Designate dependent section and Unable to enable Approval date in pending action section in Benefit sum…
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Can someone help me create a Fast formula which will fetch the STI amount from the elementI need help in creating a Fast formula. Requirement - The STI bonus amount which is paid to the employees via an element needs to be transferred to the Savings plan of t…
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Effective Date for Job set in Evaluate life event Automatically Changing?Summary: Hi Experts, Before I proceed with the initial problem, I will discuss first the issue for a context. The client is entering a termination action which was alrea…
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Unrestricted life eventHi, We have a requirement where we need to schedule the unrestricted life event in way where the schedule process should be daily based on an individual's anniversary da…
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Change Enrollment Period Start DateSummary: I am having an issue with changing the enrollment period start date for a specific life event. I want to allow the employee to enroll in benefits 30 days prior …
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How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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edit error message for 2 enrollmentsSummary: Hi, I am trying to edit the error message BEN-991363 for 2 different enrollments and plans but the issue is when I am trying to edit it for 1 plan it is getting… -
How to change Benefit Summary Page - Plan TypeHello - can someone help with a set up question? I am trying to create a new Roth plan for our employees in Oracle. Everything appears to be set up correctly with one ex…
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How do I delete a "Highlight" in medical plan comparison?Summary: In setting up the plan comparison tool for the first time in a test pod, I added several "Highlights" in error on the Plan Template, thinking at the plan level …
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Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…
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Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the … -
how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl…
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Fusion benefits - End date a standard rate attached to an active Ben planSummary: We have had a residual rate (Stop loss) tagged to an active benefit plan which we are requiring to remove. Would like to know what would be the steps to have th…
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Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
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Post Election FF error when Evaluating Life EventSummary: Post election FF error appears when evaluating the life event from the enrollment page, but doesn't appear when Evaluate Life Event Participation in run. Conten…
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How do I add new values to the BEN_OPT_TYP lookup?Summary: Content (please ensure you mask any confidential information): How do I add new values to the BEN_OPT_TYP lookup? Version (include the version you are using, … -
Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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I want to check why a life event is getting detected in potential life event.I want to check why a life event is getting detected in potential life event. Is there any process to check that? can I run any diagnostic report that could tell me why …
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Oracle HCM Benefits :: Enrollment change due to Promotion Life EventSummary: we have a requirement where during promotion life event an employee can change the plan but not the option Content (required): There are two plans Staff plan an…
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How to update Processing Option on an existing deduction element to "process once per pay period"Summary: Hello, We have a deduction that I need to update. The update I need to make is to remove the check mark next to Process once per pay period on a deduction eleme…