Benefits Configuration
Discussion List
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Beneficiary Minimum 1 errorWe have enrabled Beneficiary restrictions: Allow contingent beneficiaries Allow designation of organizations as beneficiaries Created a Trust as Beneficiary Organization… -
Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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How to associate enrollment data to Temp id card pageSummary: How to associate enrollment data to Temp id card pageWe have done the steps but still can not able to associate the data to the card. We have used a fake Group …
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The eligibility profile created on top of eligibility ff is not returning same results.Summary: The attached FF was created and as of 12/16 the FF is returning Eligible=Y for person 399.Whereas if I embed the FF in eligibility profile it reruns Eligible=N …
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BEN_91394_ELIG_NOT_FOUNDSummary: BEN_91394_ELIG_NOT_FOUND There was a problem evaluating benefits eligibility for this person.
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Can Termination life event be automatically triggered based on action reasonsSummary: Can Termination life event be automatically triggered based on action reasons Content (please ensure you mask any confidential information): We have a requireme…
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Statutory dependent is made mandatory? I'm seeing it for OmanSummary: Statutory dependent is made mandatory? I'm seeing it for Oman. This will make it difficult to add any dependent without checking the statutory dependent flag Co…
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Unable to Add or Edit Physicians ID (NP ID)Summary: Over 50 of our employees did not provide the NP ID when they enrolled. We are trying to add them but there is not edit button that allows Admin to update. Also,… -
Is there a way to change the Total Cost per Pay Period?Summary: Need to see if we can update the text under 'Total Cost per Pay Period' to Plan Type | Total for All Can this be done through VBS personalization?
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Benefits Default Enrollment Process - Dependent does not Carry ForwordSummary: Hi Team, We are experiencing an issue with the Default Enrollment process when a spouse are updated to Former Spouse (Divorce Life Event). We are using the Defa… -
Benefits deductions over 9 monthsWe have certain employees who only work 9 months a year. They are in their own Salary Basis of 9 months, but in the same payroll definition as everyone else (those that …
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Person change causes life event not triggering for TerminationsSummary: We have a "Person Change Causes Life Event" fast formula associated with our termination trigger with the below conditions. We have been seeing that it is not w…
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Certification action item does not move to the completed status when the received date is enteredSummary: After approving the uploaded document, when a date is entered in the Received field the action item remains pending and still reflects a Suspended status. I cli…
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how to debug benefits person changes causes life event ff as add_rlog is no longer supportedhow to debug benefits person changes causes life event fast formula as add_rlog is no longer supported in benefits
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Benefits Default Enrollment Process - Dependent does not Carry ForwordHi Team, We are experiencing an issue with the Default Enrollment process when a child ages out. We are using the Default Enrollment Fast Formula (FF) at the plan level …
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Secure 2.0Summary: We are not using Cloud HCM Benefits module and are only using HCM Payroll Elements/Balances to capture the 401k/Roth elections and associated Payroll Balances t…Lisa Tompkins 113 views 4 comments 0 points Most recent by William Berry Payroll and Global Payroll Interface (GPI)
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New Hire After Open enrollment should start on 2/1/2026 with his new hire event, showing 1/1/2026Summary: Employee hired on 11/24/2025 after Open enrollment, we have processed New Hire event and his coverage starts on 2/1/2026. We have closed new Hire event and star…
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Unable to end the Beneficiary contact relationship due to past enrollment recordsHi All, We want to end beneficiary contact relationship, who is no longer enrolled in any Benefit plans, since 2023. When we try to end the relationship date of the cont…
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How to set up AOR based alert composer notificationWhat is the inapp expression to send an alert composer notification based on the employees Area of responsibility 'Benefits Manager'. I am trying to set it up for the Se…
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Life event status goes processed and closed in benefitsSummary: Hi Team, for our customer I created a new agency-specific MIP plan and need to remove that agency from the old MIP plan, which is currently shared across all ag…
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Redwood - Unable to edit the coverages amount in plan as Ben admin while enrollingSummary: Redwood - Unable to edit the coverages amount in plan as Ben admin while enrolling, but with same access we can in another instance. Please help me what is brok…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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Benefit plan does not contain the year periods from programSummary: Hi If the benefit plan does not contain the year periods from the benefit program, then will the plan be still available for enrollment for the years from progr…
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Client has 3 questions that have to be answered T/F before enrolling into the HSASummary: Has anyone ever encourterd a client that enforces their employees to answer 3 questions before enrolling into their HSA? If so, any ideas on how to configure th…
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HSA Multiple of Parent Rate Not WorkingSummary: Need some assistance with our HSA plan. We have an HSA Employee and HSA Employer and the rule for the Employer is based on Multiple of Parent Rate with a Multip… -
How to make Phone number mandatory in redwood Contact pageSummary How can I make the phone number mandatory in Benfit Contact page , The below VB changes didnt work.Please advice. Content (please ensure you mask any confidentia…
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How to use multiple assignments when one assignment does not have a salarySummary: Currently, we are using multiple assignments to determine eligibility for some employees. While the primary assignment does have a salary, the 2nd assignment do…
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Pending action item-Document mandatory error.Summary: In the Responsive User Interface (RUI), when a pending action item was generated, administrators had the ability to approve or deny the action item directly fro…