Benefits Configuration
Discussion List
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Getting the error 'Error response during RestAction' on the authorization pageGetting the error 'Error response during RestAction' on the authorization page after reporting the life event from the self-service. Here is the screenshot. Tried flippi… -
Hide annual cost by plan in the Redwood Benefit Enrollment pagesSummary: Q1.I am unable to see the option to hide annual cost by plan in Benefit Enrollment Pages. Q2. Please let me know how to enable to redwood page at plan configura…
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Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord… -
Custom 'Add/Change Beneficiary' Life event allows change in coverage in Redwood UISummary: Requirement: As per the delivered functionality, employees can change the Beneficiaries using the self service link Me > Benefits > Change Beneficiary but can n…
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Redwood - Multiple lines of Benefit Program showing up for Ben AdminSummary: Hi All, In Redwood, on Ben Admin page.Multiple lines of Benefit program is showing up. Whenever a life event is triggered and closed, We see a Benefit Program u…
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Employees with suspended plans from BEN AdminSummary Employees with suspended plans from BEN AdminContent Hello, Curious to know what is the best way to handle/review employees with suspended benefit plans as a BEN…
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Default Benefit relationships page rehire or global transferWhen an employee is rehired or global transferred, Default Benefit relationships is showing older relationships although there is an LOV where you can select the most cu…
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Restrict employees to enroll into some options in plan only for a Life EventSummary: Hi All, We have a requirement, for specific life event - We have three plans and multiple options. During that Life EVent, we want employee to only select child…
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Redwood Benefits: Roles and SecuritySummary: Hi, Question: Benefit Manager in responsive UI can add People to Cover/New Contact for Benefits Page. While in Redwood it will only not allow. Responsive UI Man… -
Benefits fast formula function ben_fn_get_char_value not giving expected resultPostelection Edit Fast Formula not giving the expected result and unable to find the debugging logs. We are creating a Postelection Edit fast formula for a requirement, …
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Redwood does not have the functionality to review Payroll Information from the employee’s enrollmentSummary: Redwood does not have the functionality to review Payroll Information from the employee’s enrollment rate date as opposed to the Responsive Page Content (please…
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Summary tab not displaying all tasks - Benefits Evaluation and Reporting areaHi Benefits Experts, Summary: As part 25C testing, we have observed more tabs (10) under Benefits Administration > Evaluation and Reporting > Overview > Summary: (Below …
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Is it possible to auto enroll to one plan with same coverage amount if already enrolled in another?I would like to understand if it is possible to auto enroll in one plan only if the employee has already enrolled in another plan. The plan coverage is updated by the em…
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How to configure Before You Enroll pageSummary: Looking for guidance on how to edit text and images on the Before You Enroll Self Service page? For example: Can "Get to know your benefits" text be changed? Co…
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Upload Benefits rates in bulkSummary: What is the easiest way to upload benefit rates in bulk to get ready for open enrollment. One team member had uploaded rates in bulk in past but I am not able t…
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Feature 25C - Hide Annual Rate. Can this be done in mass?Summary: Is there a way to update this feature via a loader for all plans vs one at a time? Content (please ensure you mask any confidential information): Version (inclu…
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Waive Coverage selection optionsIf an employee decides they do not want coverage Medical, Dental or Vision and does not manually make the waive coverage election, is it possible to have the system elec…
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How to stop Unrestricted life eventsSummary: We want to stop unrestricted life events from triggering when an employee Makes Changes. Content (please ensure you mask any confidential information): Previous… -
25C OTBI Report on Enrollment QuestionnaireSummary: The new Redwood enrollment pages will provide an opportunity for an Employer to place a questionnaire to survey their employees at the end of the Redwood Self-S… -
How to limit system to deduct correct value for HSA ER contributionHello Team, For the HSA Employee-only option, the employer contribution limit is $750. The bi-weekly contribution should be $28.84, but the system is rounding it to $28.…
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Configuration setup for EOI(Evidence of Insurability) requirementSummary Configuration setup for EOI(Evidence of Insurability) requirement - 20DContent Optional Employee Supplemental Life Insurance Looking for configuration setup that…
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Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Can't access Benefit Summary Fully in RedwoodSummary: I tried to get in with Employees Benefit Summary but when I clicked on employee's name to view the enrollments. It shows "There's nothing here so far" Content (…
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Benefits Plan name display option in Benefits Resource alert mailSummary: We have an existing custom Benefits alert emails that is send for benefits eligible new hires details life event enrollment window dates and links. Do we have o…
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Retiree life event with Person Type as RetireeSummary: Hi All, We have retiree program , where the Person Type for them would be 'Retiree'. We are creating them as Worker Type-Employee and Person TYpe -Retiree.Life …
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Employee is able to delete dependent's recordAfter disenrolling the dependent from all benefit plans, the employee is able to delete the dependent's record. However, according to the system, this action should not …
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Redwood pages navigation for 'Plan Configuration' and 'Evaluation and Reporting'Do we have Redwood pages for Plan Configuration and Evaluation and Reporting under Benefits Administration?
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How to configure the defined rate frequency and communicated rate frequency to be the same.Summary: How do I configure the Employee defined rate value and the communicated rate value to be the same? Content (please ensure you mask any confidential information)…
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Retiree life eventSummary: We want to create a life event when we add a non-worker relationship for retirees like when retirees are added to the system. Could anyone advise what is the da…
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Resource alert is not picking up all the pending actions assigned to an employeeSummary: We are using the pending actions resource alert. Client has recently triggered a life event to complete a pending actions audit. Dependent Certification pending…