Benefits Configuration
Discussion List
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Global Transfer Life event default enrollment setupHello, We have a below requirement from the client, try to understand on how to achieve this using seeded functionality on Benefits. Eligibility depends on the Business … -
Fast Formula for Person Change Causes Life Event not workingSummary: Fast Formula for Person Change Causes Life Event not working Content (required): I created a FastFormula to automatically detect events in the Benefits module f… -
Remove benefit program from flex credit configurationSummary: Remove benefit program from flex credit configuration Content (please ensure you mask any confidential information): Hi, I accidentally added a benefit program …
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How do I change Defined Rate Frequency and Communicated Rate Frequency in the Standard Rate?We have a requirement that for one of our standard rates, the Defined Rate Frequency and Communicated Rate Frequency is different from the Program's Basic Details. When …
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How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to …
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Voluntary plan issue - unable to process Open Enrollment after change in plan configurationSummary: Unable to process Open Enrollment after changing the Voluntary plan setup Content (please ensure you mask any confidential information): Hello Team, We are enco…
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How to drop a dependent from plan and options and reevaluate the coverage using HDLSummary: Drop a dependent from plan and options and reevaluate the coverage using HDL Content (please ensure you mask any confidential information): The ask is , drop a …
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How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
review employee resources for uploading benefit guide documentsSummary: Hi. We have a requirement where we want to upload benefit guide document for the employees to review before they can make enrollments. I see we have Review empl…
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Benefit Billing - SetupSummary: Content (required): Has anyone found a whitepaper on setting up benefit billing? The overview of benefit billing (https://docs.oracle.com/en/cloud/saas/human-re… -
LTD Rate calculation wrongSummary: We have LTD Plan where the rate calculation is based on the monthly compensation, with a limit as 8333 (setup in the Compensation factor) The multiplier is 0.13…
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How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in …
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Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo…
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Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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New benefit plan not showing for Open Enrollment but shows for other Ben Admin eventsSummary: We have created a new plan for users to opt into during open enrollment except we cannot get it to show up. The plan shows when go in through a Ben Admin event …
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Wanting to add a date field to enrollments basic details under benefits summarySummary: We are looking to have a date field added under the basic details of one of our benefit enrollments Content (please ensure you mask any confidential information…
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Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
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How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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Not able to create deep link for document records in agent studio oracleSummary: I want to create a deep link for employee in using Benefits Analyst Agent. I need deep link for "Document Records" which is present under Me > Benefits. Two met…
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How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…
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Benefits Certification Fast-formulaThe requirement is that certification should only be triggered if the child is over 21 years old. For children under 21, certification should not be triggered. Could any…
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How to update benefits rates in bulk?How can we update the rates in bulk before OE, Can it be done through HDL or spreadsheet loader?
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Unable to upload documents on behalf of the employeeSummary: Hi, I'm trying to upload an enrollment document on behalf of an employee. Even though the document is already set up and it appears as a pending action, I can n…
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Mexico Benefits : Rate calculationSummary: Has anyine implemented Mexico Benefits . We have a requirement where the Rate is based on Gender and Age of the dependent. They dont have fix deduction that sho…
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Derived factor for working hours to be used in eligibility profileSummary: Derived factor for working hours to be used in eligibility profile Content (please ensure you mask any confidential information): Hi, I have to define working h…
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Date of Birth field to be mandatory on Redwood pagesWant to make Date of Birth field to be mandatory on two Redwood pages: People to Cover Before you Enroll Not able to do so with Visual Builder.
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Not able to fetch dependents details using Benefits - Enrollments Real Time subject areaHi All, I am facing issue to fetch participants and dependents details using the subject area Benefits - Enrollments Real Time since 25B release. Before 25B release, I w…
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Can we personalize the text in demographic section under People to coverSummary: Can we personalize the text in demographic section under people to cover? Content (please ensure you mask any confidential information): Version (include the ve…
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How to personalize the banner background image URL & banner foreground image URL in ESS landing pageSummary: We have requirement to personalize the banner background image URL and banner foreground image URL in employee self service landing page,how do you upload the i…
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Proof of Good Health certification for the Voluntary Employee Insurance Plan under the Marriage LESummary: Hi Team, Hope you are all doing good. We have a scenario where Prior to the life event, employee had voluntary coverage for $250k (this has already been approve…