Benefits Configuration
Discussion List
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Rate and Participation fast formula to get the person typeSummary: Hi All, Can anyone pls share fast formula for get the Person Type .Participation and Rate Eligibility fast formula. Thank you Content (please ensure you mask an… -
Plus sign for national identifiers under People to Cover in Ben Admin is not displayingSummary: We had this set to True on the Add National Identifier Section to show Add Icon Section. When I log in as the administrator and there is already dependent liste…
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How to configure the AI agent studio ( Benefit Analyst AI Agent) 25CSummary: Hi , Please guide us through the documents available for Configuring Benefit analyst AI agent in AI agent Studio, The release note for 25C has very limited info…
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Dependent Coverage End Date is not working as expected and it's not returning the coverage end-dateSummary: We have a requirement, when dependent child turns 25 years, the coverage should end on last day of the next year February month and for child who is below 25 ye…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
Error when evaluating a life event - Couldnt retreive a recordSummary: Hi, When a life event is evaluated, i am getting the below error. This is happening for most/all of the employees. Does any one has any idea? Thanks, Nancy Cont…
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Benefits administrator unable to add Life Event to employee it keeps spinningSummary: Hi All, We are facing issue, when Benefits Admin is adding Life Event for employees. It's happening with all the Life Events and all employees. When we add life…
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What is the usage of ORA_HRC_ALERT_GROUPBY_LIMITSummary: Hi I want to check about the profile option 'ORA_HRC_ALERT_GROUPBY_LIMIT' Before changing the limit for this profile option wanted to inquire the usage of this … -
Configuration of Life Event Eligibility is not workingI have created a Simple eligibility profile with having gender as the criteria and attached it in the Life event configuration > Eligibility. assuming only one particula…
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Logic of Maximum Message Limit in Alert run optionSummary: Can anyone please confirm the logic behind the "Maximum Messages Limit" setting under Alert Template Run option. For instance, if I set the limit to 500, does t…
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Open Enrollment for 2026 using non-Redwood pagesSummary: We are planning to deploy Redwood Benefits pages after our Open Enrollment period in November, and looking for input. Content (please ensure you mask any confid… -
Advice for setting up HSA ER ContributionSummary: We are implementing an HSA employer contribution plan for the next open enrollment and would like some advice on how to get this implemented. Content (please en…
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Benefits Fast Formula Person Change Causes Life Event not workingRequirement is to add a Life Event as soon as employee is terminated with specific termination actions and rehired next day as a retiree. We have created a Person Change…
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Can we edit/change the list on the Quick Action on Benefits?Summary: We need to change the links on the Quick Action section on the Benefits Page Content (please ensure you mask any confidential information): Version (include the…
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Benefits: Biweekly Billing Frequency in Billing CalendarsSummary: Navigation: Benefits Administration > Plan Configuration > Year Period and Billing Calendars > Billing Calendars > Create > Billing Frequency The default billin…
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Spouse coverage must be under or match the employee coverage (up to 500k)Summary: Hi Team, Hope you’re all doing well. I’m reviewing an issue in Production where the Voluntary Spouse Insurance Plan is allowing spouse coverage to be more than …
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Change Beneficiary Page Not Picking Up New Contact/OrganizationSummary: We have an employee who has added a Trust to beneficiary organizations, but when going through the 'Change Beneficiary' self-service link, the Trust does not sh…
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Hide or remove Coverage field for Group Income Protection Plan onlySummary: Hide or remove Coverage field for Group Income Protection Plan only Customer want to hide or remove Coverage field for Group Income Protection Plan only As cove…
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Automatic life event for DFF changesSummary: Hi, Could some advise, how do we trigger life event when there are any changes to DFF on person assignment page. Thanks, Nancy Content (please ensure you mask a…
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Smoker status for blank in eligibilty profileSummary: Smoker status for blank in eligibility profile Content (please ensure you mask any confidential information): Hi, We have optional life plan based on smoker sta…
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Redwood Benefits: People to Cover and Person Beneficiary OrganizationsHi, What does Person Beneficiary Organizations do? Upon checking it is just adding the Trust and we already have that to People to Cover, what is the difference? If we r… -
New Hire Life Event - Backed Out automaticallyHi, We have been encountering New Hire Life Event backed out automatically. Currently, there is no active process in places that would automatically back out the Life Ev…
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Benefits Summary PageSummary: After migrating the summary page to Redwood, I'm having some issues with the Actions menu. Two links aren't showing up. I found something similar here on CC, bu…
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Default Enrollment Fast Formula IssueSummary: Hi All, MY FF Is not working , Employee is getting defualted to same option its not selected to new option, anyone can help on this please Thank you. Fast Formu…
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Life event triggers everydaySummary: We have a person selection formula to trigger a life event. We do not have data changes setup; we will only trigger the life event using the scheduled process '…
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When a non-worker transitions to employee status, the system fails to update their benefit relationsWhen a non-worker transitions to an employee, the system fails to automatically update the associated benefit relationship from the non-worker assignment to the employee… -
Update HSA Maximums no updating for Open EnrollmentSummary: I am working on Open Enrollment and am updating the new amounts for the new HSA amounts of $4,400 and $8,750. I have updated the Coverage amount for the Employe…
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Is it possible to require the DOB and Gender in People to Cover in Redwood?Summary: In Redwood Benefits, we use “People to Cover” to add contacts and we are looking to make date of birth and gender required when adding a new contact. Content (p… -
Benefits rejection comment in notificationIs there a way to obtain the comment made by the Benefits Admin in the rejection notification?
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Administrative life event setupSummary: Could anyone please guide me on how to set up the Administrative Life Event in 25C? If you have a list of key steps or any documentation, please share it with m…