Get Started with Redwood: Oracle Cloud SCM and Purchasing
Benefits Configuration
Discussion List
-
Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co… -
Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa…
-
How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all …
-
End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th… -
Guranteed amount should show till the proof of good health apporoved for birth/adoption of child LEHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
-
FSA Enrollment droppedSummary: FSA Enrollment dropped Content (please ensure you mask any confidential information): During Open Enrollment last 10/28/2024, the employee enrolled Healthcare F…
-
How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event …
-
Assignment status and rate does not display when processing a life eventSummary: When an employee's assignment status in Oracle HCM Cloud is not set to "Active - Payroll Eligible," or a valid delivered status, rates do not display when proce…
-
Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
-
Year End Rate ConfigurationWe are starting to look at OE for 2025. I am having difficulties with those that have a life event in December and we drop coverage such as dental. Coverage for us would… -
Can we configure a Life Event to only update one benefit vs. all?Summary: We have medical wellness discounts set up as benefit elections (i.e. Healthy Living Discount (non-tobacco user) and Personal Health Assessment). The discount am…
-
How can I set up multiple sets of plan type groups for multiple benefit programsSummary: Setting up a second benefit program due to different plan year periods and costing business requirements. How can I set up another set of plan type groupings fo…
-
Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Updated coverage limits but employee enrollment to waive option or change in coverage amount errorsSummary: Hello, I updated the lower limit and default to a flat amount coverage from $0 to $10 but when I change the coverage for an employee who was previously in $0 co…
-
We need know if is possible use the Journeys HCM at the page about benefitsSummary: We need know if is possible use the Journeys HCM at the page about benefits Content (please ensure you mask any confidential information): When we enter the des…
-
Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . …
-
Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days…
-
Close Enrollment batch Process - Life events does not closeSummary: We have processed Conversion on Full population of 1200 as of 10/6/2024. Now While trying to close the conversion event through the Close Enrollment Batch Proce…
-
how to check SQL query & mandatory context to be set for a given DBIMany a times we need to do a cumbersome exercise to print logs and find out whether DBI is working and returning any value. It would be a great help if anyone could guid…
-
How to customize the Redwood Benefits Enrollment Summary "cards" on Self Service Landing pageHow to customize which enrollments "cards" and how many enrollments "cards" are shown within the Redwood Benefits Self Service Landing page, Enrollment Summary section? …
-
Unable to Update dependents GenderSummary: We are currently using Redwood. Employees have added dependents, but did not specify their gender at the time of entry. They now want to update the gender infor…
-
25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
-
We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…
-
Moving employees to different PlansSummary: We have two dental plan types Dental Plan Type 1 Plan 1 Plan 2 Plan 3 Dental Plan Type 2 Plan 1 Plan 2. Now starting next month Plan type 2 is being decommissio…
-
can someone plshelp me writ fast formula to trigger whenever there is a change in employment typeSummary: I need help in writing a fast formula to trigger - Benefits De- enrollment Life event whenever the employment type changes from Regular to Contract, Occasional …
-
Benefits Court Orders are not end dating automatically when the employee is terminatedWhenever we terminate the employee the Benefit enrollments get end dated by processing the Termination life event. In the same way the court orders should be end dated. …
-
process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep…
-
HSA Calculator - SetupSummary: We are looking at using the HSA Calculator fscmUI/redwood/benefits-selfservice/calculator/hsa-calculator The tool is there but the "Tax Year" drop down is not p… -
Element Entry Ending and Restarting while No Change in Value during life eventSummary: We have a benefit plan that is tied up with respective element entries. whenever there is a life event, if there is no change in the value of benefit plan the e… -
EE and ER Rates not displaying on Enrollment pageSummary: Group Health EE and ER Rates not displaying on enrollment page for any life event. Steps Taken: (1) Created Benefit Groups, (2) Created Eligibility Profiles, (3…