Benefits Employee Self Service
Discussion List
-
We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is… -
Benefits Court Orders are not end dating automatically when the employee is terminatedWhenever we terminate the employee the Benefit enrollments get end dated by processing the Termination life event. In the same way the court orders should be end dated. …
-
process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep…
-
Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a…
-
Can we customize the text on Post Enrollment Task - Complete Pending ActionsHello Hope you are doing well! We want to put some help text on Post Enrollment Task - Complete Pending Actions when employee election a benefit which needs EOI. We also… -
Change Enrollment Period Start DateSummary: I am having an issue with changing the enrollment period start date for a specific life event. I want to allow the employee to enroll in benefits 30 days prior …
-
Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…
-
Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the …
-
Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
-
How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
-
Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be… -
The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
-
How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…
-
Unrestricted life event in two programsSummary: Content (please ensure you mask any confidential information): Client is using Unrestricted life event in two different benefit programs - one for 401k and one … -
Benefits Comparison Plans tiles not showing configured available plans.Summary: I followed the documentation to complete this feature and the benefits comparison plan tiles are not showing for configured available plans? Content (please ens… -
dependent designation questionSummary: Hi, We have a plan which is purely for dependents and not for employees, however, when we designate the dependents, the employee also shows up as 'You' in the d…
-
How to handle leaves in BenefitsHello Team, We have requirement to handle Benefits enrollments when employee is on leave. For eg. Caregiver leave, coverage for the existing plans should continue upto 1…
-
Can we hide Comment section on Report a lIfe event PageHello Hope you are doing well! Business want to hide the Comment section on Report a Life Event page through VBCS. However when we tried to access the page in VBCS, ther…
-
can we have different rates for different legal entities in the same Plan?Summary: Can the system be set up so that we can have different rates for different legal entities in the same Plan? Example: Employee A works at Legal Entity A, has an … -
SSN, DOB, and Gender required for Employee’s contacts in BenefitsSummary: Situation: > Benefits Teams in US wants to make SSN, DOB, and Gender required for Employee’s contacts who are dependents covered under Benefits. > In the past, …
-
How to make Disability Type and Disability Status field editable only by benefit adminSummary: We have a requirement to make Disability Type and Disability Status field in 'Additional Info Section' editable only by benefit admins and non editable to emplo…
-
One of the Lookup value is not shown in People to cover redwood page under Benefit relationship typeSummary: One of the Lookup value is not shown in People to cover redwood page under Benefit relationship type. But it is shown in Responsive UI Content (please ensure yo…
-
Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
-
REDWOOD UI is not showing propertly the Benefits Programs for the employeesSummary: When an employee review her benefits program on Redwood, the program is not showing the latest enrollment, no mather the filter we applied. Could this be becaus…Maximiliano Zuccarino 191 views 16 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
-
how to create a link in redwood pageHi Experts, Can anyone explain how to create a link (need to keep a URL in the link, so that employees can access and review the data) in Before You Enroll/People to Cov… -
How to hide “Beneficiary Organizations” region/section on “People to Cover” Redwood Page?Summary: On the Redwood UI Page for "People to Cover", we intend to hide the "Beneficiary Organisation" section as it is not applicable for our implemented countries. Bu… -
Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
-
Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionHello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > Benefits p… -
Restrict user from adding Provider during life eventHI, The user is able to add a provider whenever there is a life event. Is there any chance to block the user from adding the Provider to the system? Please let me know. … -
If medical coverage is waived, Tobacco/Tobacco User should not allow any option.Summary: If medical coverage is waived, Tobacco/Tobacco User should not allow any option (EE Only, EE and Spouse, Spouse Only) to be selected. This is a premium surcharg…