Benefits Employee Self Service
Discussion List
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How to add content in 'Get to Know your Benefits' section in benefits self service landing pageSummary: Hi, How can we modify or update the content for 'Get to Know your Benefits' section when an enrollment window is open? Content (please ensure you mask any confi… -
Employee are not able to elect Dependent in the PlanHi, We are trying to elect Beneficiary under a Plan that is set to Automatic Enrollment. We removed this Automatic Enrollment to one of our environments. In which we wer…
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Interim rule for EOI should default to a certain amountSummary: Hi, We have a requirement where we need a EOI restriction if emp chooses a coverage over 250k . Any increases over 250k should suspend the plan and request EOI.…
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Voluntary Life/ Spouse Life CoverageSummary: Hi Team, One of our client have a requirement that Spouse Life and AD&D coverage can only be selected if Voluntary Life and AD&D is selected for employee. Spous…
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Enabling Approvals for self reporting life eventsSummary: As part of the 24D release, Enable Redwood Experience for Approvals and Alerts in Benefits Report a Life Event Page feature was delivered in HCM Benefits module…
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How to keep enrollment for divorce LESummary: For Divorce LE how to keep the enrollment for HSA, dental and vision plans as EE + Spouse, instead of Waive can it be set up to keep the same medical, dental an… -
How to add/modify Benefits Life Events drop down optionsHow to add/modify Life Events listed in the "Report a Life Event" section of the Benefits self-service center? https://us.v-cdn.net/6034893/uploads/ZS463A5DZHB0/life-eve… -
I want to display custom message which is US specific in benefit screenSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Termination Life Events need to be EvaluatedSummary: Past Termination Life Events Not Evaluated Content (please ensure you mask any confidential information): We have a scheduled process for Termination Life Event…
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Retiree (Non-Worker Relationship) Access to Benefits Self Service as a UserSummary: Our client has a requirement to allow Retirees (Nonworker relationship) to have access to Benefits Self-Service to be able to complete Open Enrollment or a Qual… -
Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential …
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t…
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the life event is not getting deleted from plan levelSummary: I want to configure the LE at program level, but for that i have to remove it from the plan level. When i am trying to delete it from enrollments section it is …
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Life Event Admin Adjustment- No Change is either going to processed and closed or shows error.Summary: I have created a LE Admin Adjustment- No Change based on the requirement that it should only impact LTD, STD, Basic Life plans and same plans are available for …
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Benefit Plan not appearing during union change promotion life event onlySummary: The employee was promoted from Union Code X to Union Code Y on 9/9/2024. While in Union Code X, the employee was enrolled in one of the vision plans. However, t…Vinodhini Rajendran-Oracle 11 views 1 comment 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Benefits got cancelledHi Team, The employee added a Child Age Out LE last 12/13. However, the active enrollment from the said date has been removed or turned to Waived as of 01/01/2025. What …
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Oracle Benefits AI Agent in Redwood Benefits PageSummary: I enabled the AI agent in benefits self service redwood page but AI agent is prompting "Sorry, the assistant is unavailable right now. If the issue persists, co…
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Benefits - Need to hide 'Domestic partner' under 'Report a life event' self service pageSummary: We need to remove 'or Domestic Partner' text under Report a life event page. We were not able to customize using VBCS. Content (please ensure you mask any confi…
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Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event.Summary: We need to add a Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event. For this reason, will need to be able to ove…
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Hide section/button, change button text in Benefits ESS pages via VBCSIs it possible to hide these sections/buttons in Benefits Self-Service? Is it possible to change the text of the "Edit" button? Change the text and remove the "or domest…
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Entity row with key null is not found in DocumentProvidedDetailsEO.Summary: When we try to add the approved date under Pending action (document details), we encounter the following error. Could someone please assist us Content (please e…
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Redwood: New document type cant be added at "document uploads" under program?Summary: New document type cant be added at "document uploads" under program? We have createad a common document type for benefits called "Supporting Document". But I do…
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how to remove the annual rate amount for an unrestricted plan which has voluntary rate from ESS pagSummary: There is an unrestricted savings plan with voluntary contribution rate that the associate will enter. The annual rate is being calculated automatically after en…
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Can i hide option for 1 plan and show it for other?Summary: Is it possible to hide supplemental spouse coverage for divorce Life Event with no spouse and show supplemental spouse coverage as waived defaulted if there is …
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How to setup parking plan in BenefitsHello Team, We have requirement to setup Parking & Commuter plans. Employees will enter the Monthly coverage amount max of 325. But the coverage should should be calcula…
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Benefits Plan Instruction Info/Text not visible if the plan has no edit optionSummary: Benefits Plan Instruction Info/Text not visible if the plan has no edit option while making enrollment in Benefits ESS Redwood Page. Content (please ensure you …
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Contact Effective End Date field not working in Life Event Data ChangesSummary: We want to trigger a life event when the contact relationship ended. We used the effective end date field on the Edit Contact Page and enable it using page comp…
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benefit relationship not getting automatically for any employee even when we have createdSummary: Content (please ensure you mask any confidential information): Hello, every time we try to evaluate the life event of employee, we dont see the befit relationsh… -
How to exclude option from life event reason plan' Summary: As of now during divorce life event employee can see many options like adoption, marriage, child birth etc. to select for plan life event reason i want to res…
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how to enable Marital Status field in People to Cover in BenefitsSummary: how to enable Marital Status field in People to Cover in Benefits Content (please ensure you mask any confidential information): how to enable Marital Status fi…