Category 453
Discussion List
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Can someone help me create a Fast formula which will fetch the STI amount from the elementI need help in creating a Fast formula. Requirement - The STI bonus amount which is paid to the employees via an element needs to be transferred to the Savings plan of t… -
Effective Date for Job set in Evaluate life event Automatically Changing?Summary: Hi Experts, Before I proceed with the initial problem, I will discuss first the issue for a context. The client is entering a termination action which was alrea…
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Unrestricted life eventHi, We have a requirement where we need to schedule the unrestricted life event in way where the schedule process should be daily based on an individual's anniversary da…
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Change Enrollment Period Start DateSummary: I am having an issue with changing the enrollment period start date for a specific life event. I want to allow the employee to enroll in benefits 30 days prior …
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A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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edit error message for 2 enrollmentsSummary: Hi, I am trying to edit the error message BEN-991363 for 2 different enrollments and plans but the issue is when I am trying to edit it for 1 plan it is getting… -
How to change Benefit Summary Page - Plan TypeHello - can someone help with a set up question? I am trying to create a new Roth plan for our employees in Oracle. Everything appears to be set up correctly with one ex…
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How do I delete a "Highlight" in medical plan comparison?Summary: In setting up the plan comparison tool for the first time in a test pod, I added several "Highlights" in error on the Plan Template, thinking at the plan level …
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Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…
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Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the … -
how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl…
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Fusion benefits - End date a standard rate attached to an active Ben planSummary: We have had a residual rate (Stop loss) tagged to an active benefit plan which we are requiring to remove. Would like to know what would be the steps to have th…
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Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
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Post Election FF error when Evaluating Life EventSummary: Post election FF error appears when evaluating the life event from the enrollment page, but doesn't appear when Evaluate Life Event Participation in run. Conten…
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How do I add new values to the BEN_OPT_TYP lookup?Summary: Content (please ensure you mask any confidential information): How do I add new values to the BEN_OPT_TYP lookup? Version (include the version you are using, … -
How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
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Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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I want to check why a life event is getting detected in potential life event.I want to check why a life event is getting detected in potential life event. Is there any process to check that? can I run any diagnostic report that could tell me why …
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Document Type Config : "Description" Column can only accomodate maximum of 4000 charactersSummary: We have a requirement where we have to create a document type & add content/description which is more than 4000 characters. Currently the redwood document type …
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Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be… -
Oracle HCM Benefits :: Enrollment change due to Promotion Life EventSummary: we have a requirement where during promotion life event an employee can change the plan but not the option Content (required): There are two plans Staff plan an…
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Redwood - Plan compare button not coming in enrollment flowSummary: Plan compare button is not coming in the enrollment flow in the self service enrollment flow in redwood page. The lookup had been enabled as per the docs- All r…
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How to update Processing Option on an existing deduction element to "process once per pay period"Summary: Hello, We have a deduction that I need to update. The update I need to make is to remove the check mark next to Process once per pay period on a deduction eleme… -
The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
How to handle FSA deduction for remaining paychecks upon return to work from leave.Summary: When participant went on leave of absence , and there is no payroll deduction as they are payroll -ineligible. when they return from leave of absence how to han…
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How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…