Category 453
Discussion List
-
how to create life event that triggers automatically with Document Of record change/additionHi, I am trying to create a life event that triggers automatically when a specific type of DOR (example Visa DOR) is submitted or updated by employee. Can someone please… -
Redwood Benefits Summary page: Enrollment and Potential Life Events not visible - 24CUnable to view Enrollment, Evaluated life events and Potential life events (blank) for employees in Redwood Benefits Summary Page (24C). But, the same is visible via RUI… -
We are needing a way to see the complete benefits history for each employee.Summary: Hi, We are needing a way to see the complete benefits history for each employee, any actions made through ESS, Ben Admin and the system. The report needs to hav… -
Translation not working for Benefits Plans and ProgramsSummary: We need to translate to Spanish, all benefits plans an program and was not to do so. Steps followed- Logged in Spanish and edit the Ben Plan and change the name…
-
Redwood Benefits - rate display on enrollment tilesSummary: We are testing Redwood with the goal of going live with 25B. We have a $0 employee premium plan and the employer premium is appearing on the enrollment tile, wh… -
Redwood Benefit Plan Comparisons - Logo helpSummary: Hi, I have set up Dental Plan Comparison and Medical Plan Comparison in a test pod. When I preview from the Configure Benefit Plans for Comparison, the carrier …
-
Pension Plan/Schemes Setup for CanadaSummary: Hi, we are trying to setup a pension plan or pension schemes outside of the regular benefit program with contractual enrollment and notification letters. But ca…
-
25B Inventory Management landing pageSummary: In 25B REDWOOD UI, Inventory Landing Page - Reports and Analytics option is not available in REDWOOD UI but available in Classic UI. Content (please ensure you …Vamshidar Talakanti 11 views 1 comment 0 points Most recent by Scott Malcolm-Oracle Supply Chain Planning and Collaboration
-
HDHP - HSA - FSA using Plan Dependency/Mutually Exclusive RulesHi Experts, We have a business requirement where if the associate is electing HDHP plan, they will then need to enroll into either HSA or FSA and not both. Below is the …
-
When adding designation requirements I get error message...BEN-990489Summary: When adding certifications to the Edit Program Designation Requirements train stop. I get the following Error. The certification type and relationship type comb…
-
Redwood - not able see existing or create new contacts after enabling Gender ValidationHello Hoping everyone is doing well! We are trying to enable Gender Validation Rule on Contact page in Benefits ESS through VBCS but facing the issue. I have provided al… -
while trying to evaluate an employees life event receiving errorSummary: Content (please ensure you mask any confidential information): Hello, While trying to evaluate employee life event, receiving a new error - The date code is inv…
-
Need to hide support tab from ME ->Benefits employee login pageSummary: Need to hide support tab from ME ->Benefits employee login page. When we tried to hide the support tab, we were not able to achieve it through VBCS. We wanted t…
-
Rlogs are not triggering after 25B Updates in Benefits and Absence FormulasSummary: Rlog are not triggering as expected , it should be triggered as we use them regularly in all fast formula. Rlogs are working as expected in Time and Labor fast …
-
25B:Enrollment screen on Benefits Activity center special Avatar with Plan type NameSummary: We are testing the Benefits Activity Center in 25B. After processing the life event when enrollment changes are performed, some special pic ( avatar) is appeari…
-
Life event to drop only one planSummary: We have a life system. There have been changes to the eligibility recently. We are required to create and add a life event which, when processed drop only the S…
-
Child age out not detectedSummary: Child age out not detected Content (required): Child over the age of 24 should be ineligible. We created a dependent eligibility profile which uses a derived fa… -
How to assign benefits life event to bulk employeeSummary: Content (please ensure you mask any confidential information): Hi, We are implementing benefits newly, we have created new life events for new hires however now…
-
Plan type grouping page composer customization is not available in Redwood PagesSummary: We are implementing a Benefits module across several countries, and as a result, we are cautiously using plan type grouping. Each benefit comes with numerous in…
-
Certification Type - Determination Rule Definitions, Benefits Restrictions, and Interim RulesSummary: What do the Certification Type Detemination rules mean functionally by rule please? Content (required): What do the Certification Type Detemination rules mean f… -
Need to rename the "Suspended" Enrollment StatusSummary: We have requirement to rename the enrollment status "Suspended" in Employee Benefits self service. Suppose employee is trying to enroll in emp+spouse coverage w…
-
Links in Pending action to guide employees are missing in redwood under pending action.Summary: Links in Pending action to guide employees are missing in redwood under pending action. In Classic UI links are provided. However, in Redwood the links are gone… -
25A Admin cannot view employee benefits in Benefits Summary quick actionSummary: Dear Team, We have an issue there the admins cannot see employee benefit details in the "Benefit Summary" page (redwood). However using the Benefit Administrato…
-
Need ideas how to implement Divorce Decree certification ask with Divorce eventSummary: Need ideas on how to implement a Divorce certification ask with Divorce event. As per client, when we undesignate a spouse with Divorce event then Divorce certi…
-
TestingTest…
-
Redwood - Can we customize plan card in Benefits Self-ServiceHello Hoping everyone is doing well! We want to know the plan enrollment card can be customized. Example, we want to increase the font of the plan and option name, need …
-
Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AORSummary: Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AOR configured for Approvals / notifications Can we make the need…
-
"Need help? Contact Us" in Benefits Self Service should go to common email boxOur client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, cli…
-
Redwood - how to remove auto approved life event in Benefits Activity CenterHi Hoping everyone is doing well! We have not enabled the approval rules for Self Assigned Life event so when employee report as life event, its get auto approved. So wh…
-
Time out error message when loading benefit rate in HCM CloudI'm encountering an error when a Benefit Specialist tries to update the rate during Open Enrollment. Could anyone advise what parameters or configurations need to be set…