Category 453
Discussion List
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An application error occurred in Benefits Service Centrewhile trying to search employee through Benefits service centre, An application error occurred. See the incident log for more information. -
How do you make visible the Affordable Care Act tile in the Benefits Service Center page?Summary: How can you make visible the Affordable Care Act and Benefits Enrollment Dashboard APPS that we see in the DEMO? Content (please ensure you mask any confidentia…
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Loss of Eligibility Fast formula failing for plan with 6 tiers of coverageSummary: Content (please ensure you mask any confidential information): We have a plan which has 6 tiers of coverage , each of them having 4 options, EE, Employee + Spou…
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Short Term Disability Coverage Amount is showing $0 for High Wage EarnersHey there! We have noticed that our employees making $350,000 or more are showing $0 for the coverage amount under the Short-Term Disability plan in benefits summary. Th… -
Can we hide selections on New Life Event in VBSSummary: When I edit the Report a Life Event" in VBS I am not getting any options to hide the selections under Whom this life Event is for. Is this possible? I did see a… -
Demographic Info section unavailable in People cover page(Redwood)Hi Team , i'm unable to see demographic section in Redwood page , could you please guide me how to enable them using vbs Thank you, Pragati
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Redwood: How to hide attributes in My contacts > New contact under Before you enrollSummary: Redwood: How to hide attributes in My contacts > New contact under Before you enroll. Example: We need to hide From Date and To Date from Phone details, Email d… -
Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Benefits Fast formula is taking long time to compile. Is there any limitation to number of lines?Summary: Hi, we have a Benefits enrollment postedit fast formula and recently after adding new changes it started taking long time to compile. It used to compile within …
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Redwood Demographic Info sect unavailable while editing contacts in Before you enroll Benefits pageSummary: Redwood: Demographic Info section unavailable while editing contacts in Before you enroll Benefits page Content (please ensure you mask any confidential informa…
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Benefits Redwood: On Demo Environment, getting issue for benefits relationshipHello, The benefits relationship already exist for many countries on demo. When going to the page my client groups > benefits summary, we're getting the following issue:…
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Can you create a custom Self-Service Grouping on a Benefits Life EventIs it possible to create a custom Self-Service Grouping in the Benefits Module on a Life Event? We are testing Redwood Benefits. We have Life Events that are applicable … -
No records are returned when running the 1094 process for California. Any ideas?Summary: No records are returned when running the 1094 process for California even though there are over 400 employees in California. This has worked in prior years. Not…Karl Neff 63 views 8 comments 0 points Most recent by Eric Geddes Payroll and Global Payroll Interface (GPI) -
Adding subcategory duplicating in printable statement for Total Compensation StatementHi Experts, I have a requirement where we need to show a pie chart for annual salary and benefits. I have added benefits as subcategory in Base pay category but due to s…
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Flex Credit Calculation based on Benefit plan selection not working with Post Enrollment CalculationHi we have setup a Flex Credit program in the Oracle Cloud Benefits system. Our Flex credits are based on Bargaining unit , The Plan employee selects and option Selected…
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Evaluate Life Event Participation - Error Report Export - BIPSummary: Hi All, I am able to export the error report from Evaluate Life Event Participation process. But is there a way I can fetch it via BIP? I am unable to locate an…
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Unable to connect to variable rate profiles workbookSummary: Trying to update some variable rate profiles and when I click Prepare in workbook, the spreadsheet comes up but I do not get a pop up to connect to the server. …
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uploading a document like a birth cert. when reviewing document, it's the employee's payslip.Hi Team, As one of our customers facing issue as when Benefits admin uploaded birth certificate as part of a status change event as the employee. once uploaded, they wen…
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Hide Dependent for particular Plan optionSummary: We have a requirement to hide dependent over 18yrs of age for a particular option. We have got two designation eligibility profile for dependent less than 18 yr…
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Add benefit option name in Document approved/rejected notificationSummary: We want to get the Benefit option for which the attached document is being approved/rejected in the Document Rejection/Approval notification. Is there any groov…
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Redwood Benefit Court Order page missing type fieldSummary: In RUI, the "Type" field under the Details section is required and has a dropdown, but in Redwood, this option is missing and cannot be enabled from the Visual …
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Employee rate based on dependent countSummary: I have a requirement to populate employee rate based on the dependent count. we can use Rate value calculation fastformula to achieve this. However, we have to …
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Is there a way to lookup audit/history details (including deletion) of person contacts?Summary: We are seeing some odd data behaviour, although we can see the history in UI, would like to see if there have been any deleted records as well. Content (please …
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Person changes not triggering life eventVersion (include the version you are using, if applicable): 25A Code Snippet (add any code snippets that support your topic, if applicable):
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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Same Benefits Designation for 2 plans.Summary: We have a requirement where we need to ensure that the employee enrolls same dependents for 2 different plans. For example: We have Plan A and Plan B with famil…
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Restrict New Hire Life event for part time employees.Summary: We have a requirement, where in we do not need the 'New Hire' life event to trigger for part timer. We tried using the below formula, attached it to data change…
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While making an enrollment in benefit options, the rate value is displayed as 0.Summary: While making an enrollment in benefit options, the rate value is displayed as 0, and after submitting the enrollment , we get the rate value in confirmation mes… -
How to add text, images and link at plan levelSummary: We have a requirement wherein we want to attach links at plan level. Please see the below screenshot. Can this be achieved through configuration? Please assist.…
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Unable to view Enroll Button on Benefits Summary Redwood pageSummary: After evaluating a potential life event, the life event shows under evaluated life events, and shows the amount of days available for enrollment, however the En…