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Discussion List
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Oracle Cloud Free Tier to PAYG Upgrade Stuck in Progress Since October 12Hello everyone, I submitted a request to upgrade my Oracle Cloud Infrastructure account from Free Tier to Pay As You Go (PAYG) on October 12, 2026. The card verification… -
Free Tier sign-up fails at email verification, two different email addressesSummary: Cannot complete Oracle Cloud Free Tier sign-up. Every attempt fails at the email verification step with "email verification unsuccessful Content (please ensure …
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Unable to upgrade Free Tier to PAYG because billing country is lockedSummary: I am trying to upgrade my OCI Free Tier account to Pay As You Go. However, the billing country associated with the account is set to China Mainland, while I now…
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Custom Branding - Log in Text is not showingSummary: Custom Branding - Log in Text is not showing Content (please ensure you mask any confidential information): Steps : Login to OCI Go to Environment Go to Brandin… -
Oracle Cloud Free Tier account creationHi, I'm trying to create my first Oracle Cloud Free Tier account and consistently hit an account-creation error at the very final step. What happens: My payment card is …
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Resolved, no further commentsResolved, no further comments
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[Urgent] Account Takeover / IAM Lockout - Tenancy: closrHi Oracle Team, I am writing to request urgent assistance with an account security issue regarding my Oracle Cloud Free Tier tenancy. Tenancy Details: Tenancy Name: clos…
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微软的msn.com邮箱无法接受验证码与密码重置邮件。Summary: 微软的msn.com邮箱无法接受验证码与密码重置邮件。 Content (please ensure you mask any confidential information): 微软的msn.com邮箱无法接受验证码与密码重置邮件。 A…
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Request Tenancy Deletion button greyed outSummary: I've got an OCI tenancy (created late 2022 I think) which until a week or two ago had 2 always free compute instances running. They've since been terminated and…
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i Dont receive any password reset e-mailSummary: i Dont receive any e-mail about resetting cloud free tier password lately my isp changed my IP so that may be the issue? idk Content (please ensure you mask any…
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Oracle Cloud Free Tier account stucks in password resetHello, I am the sole administrator of the tenancy pietricello (Identity domain: Default, Username: pietro@epki.it , contact mail: pietro@mivs.it). My compute instances a…
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Unable to reset the password for my Oracle Cloud accountSummary: Unable to reset Oracle Cloud password due to a "Concurrent reset password requests" error blocking the process for user. Content (please ensure you mask any con…
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unable to receive recovery e-mail in old 2020 oci accountSummary: Content (please ensure you mask any confidential information): Hello, I am unable to access my Free Tier OCI account because I am not receiving the password res…
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My Free Tier account hasn't been upgraded to PAYGHello, everyone. I would appreciate any advice about this situation. Summary: I requested an upgrade to the Pay As You Go tier, but I haven't received a status update ye…
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Urgent: Account Upgrade Stuck "In Progress" - Payment Verification SuccessfulI am writing regarding my request to upgrade my Cloud Account to "Pay As You Go." I initiated the upgrade over an hour ago. The status currently displays: "Your upgrade …
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cancel account deletionI am an Always Free user and I accidentally submitted a Tenancy Termination Request. I need to cancel this request before my account is suspended. My Tenancy OCID is oci…
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Destroying stack also removed my only Admin from Administrator groupSummary: After I created a Stack from my compartemnt to destroy orphaned resources it also removed my only user from the Administrator group
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All free tier instances are gone, the access to the whole root compartment has been blockedSummary: All resources (1 E2 AND 2 A1 -2OCPU 12G RAM instances for specific) under my root compartment have been blocked 30 days after my free trial ended. with permissi… -
OCI Connector HUB between Queue and FunctionSummary: Hi, guys, is there any documentation which show the JSON that sent when we connecting Queue as source and Function as target in OCI Connector HUB? I mean, what …
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Can’t access GRUB menu on Ubuntu instance via OCI Serial ConsoleSummary When I reboot my Ubuntu 22.04.5 LTS instance in Oracle Cloud, the system boots directly to login and I cannot see or interrupt the GRUB menu through the serial c…
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Can an OMCS customer access OCI Console?Summary: Hi, I have an OMCS (Oracle Managed Cloud Customer) who is running EBS @ OCI service. They would like to access the Cloud Console. They are entering their tenanc… -
Unable to Reset MFA, Can't Provide Full Verification InformationSummary: I lost my MFA and need help to reset it, but I can't remember all the exact details required for verification. Despite providing as much information as possible…
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Can descriptive changes trigger transactions in Fixed Assets?Hello, I am seeking guidance on managing the rules that generate transactions within the Fixed Assets module. Currently, I understand that certain changes—such as updati…
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Unable to fetch citations when integrated GenAI agent with ODAUnable to fetch citations when integrated GenAI agent with ODA. GenAI has a Knowledge Base documents. I can see citations are mentioned when checked from "playground cha…
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locked accountI've got an email that my account is licked. I have received it on my email that I have set as my primary. This email is different from my login - the old one is not acc…
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Supplier unlock error when trying to complete award.negotiation event was ran and awarded to the supplier. When trying to complete the award Fusion produces an error "You must unlock [supplier name] to award it. The Suppl… -
Request to unlock OCI tenancy locked after repeated VM.Standard.A1.Flex attemptsHello Community team, Please manually review and unlock my OCI tenancy.It seems to have been locked after many attempts to create a VM.Standard.A1.Flex (Ampere A1) insta…
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Tenancy Termination Request Never finishSummary: Tenancy Termination Request Never finish Content (please ensure you mask any confidential information): I've requested Free Tier Tenancy Termination 3 years ago…
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Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailSummary: I am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the pas… -
Instance doesnt have "Monitoring" Activity after rebootSummary: Hi All, I have rebooted the instance at 11:00 AM today. The "monitoring" activity tab doesnt show anything on the instance after several hours. I have stopped a…