Redwood
Discussion List
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Instructions for agent task type not visible in guided journeyInstructions is not visible in guided journey task even after adding it in the configuration of the task Task Setup: Logged in as user: Me- Benefits. Do not see any inst… -
Service Redwood - Unable to make Status and Queue fields as Read OnlySummary: Hello, I have a simple business rule on the Service Request — I want to make Status and Queue fields as read-only for Customer Service Manager users. I was able… -
Can we rename Touchpoints tab in name in My Activity Center page?Is it possible to rename label on below page? -
Other communication channel is not available under Help Desk offeringSummary: Hi team, please review and suggest why Other communication channel is not available under Help Desk offering I can see only Email Communication Channel under he…
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Regarding helpdesk survey configurationSummary: Hi Team, can you please let me know where we can found the helpdesk request survey configuration. Once agentvresilved the request and employee received the noti…
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Need to upload candidate photo while applying for job in career siteSummary: Our client having the requirement while a candidate is applying for a job from career site. Then candidate should able to upload their photo and the same photo …swarup ghosh 2 views 0 comments 0 points Started by swarup ghosh Recruiting, Opportunity Marketplace -
Feasibility to add Contract Team object in RedwoodSummary: Hello, is it feasible to add the "Contract Teams" object in Redwood? Currently, it's existing in the classic UI. However, upon migrating in redwood, the Contrac…
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26B AI Agents in Guided Journeys – Possibility of Unified / Orchestrated Agent Experience?Hi Oracle Community, Oracle introduced three AI agents under Self-Service Procurement additional to RAG agents: AI Agent: Purchase Requisition Status Advisor AI Agent: Q… -
Redwood: How to customize Need help? Contact Us section in Benefits Redwood screens?Summary: Need Help to hide or be able to customize the Need Help? Contact Us section. We are a large organization, and this section has over 24 contacts that we don't wa… -
Candidates Last Name Appears on the Job Requisition page instead of full nameSummary: On the Hiring Tile Requisitions page, Candidate Search, Pools tabs the candidate name appears Last Name, instead of Full Name (First Name + Last Name). But when…Thirumurugan 5 views 0 comments 0 points Started by Thirumurugan Recruiting, Opportunity Marketplace
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Supplier User account "Reset password" option is not available in Redwood Supplier ManagementSummary: We are looking for an option to get the 'Reset Password' option from the Supplier Contacts, so supplier administrators/managers can directly Reset and send pass…
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My Client Groups → Journeys→ Explore →newly created journey is showing twiceSummary: Content (please ensure you mask any confidential information): On 24th July, Created a new Journey in Journey template page in production In My Client Groups → …
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Enable View Action in Approved Team Time change requestSummary: When a Time change request is approved a Manager cannot view the details or the approved transaction: Is it possible to enable "View" action to have the details…
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AI Skill Recommendations Not Appearing in Job Profiles (Skills Center Enabled)Summary: AI Skill Recommendations are not appearing in Job Profiles, although Skills Center ׁׂ(Dynamic Skills) is fully enabled. Content (please ensure you mask any conf…
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Case Management - Add Custom field in Case Page Redwood (Create Case)Summary: Hi All, we have a requirement to create a custom field for specific Case type in Case management. We are following the document "How do I add a custom field cre…
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How to display employee in different sheet in compensation plan (Redwood UI)Summary: Content (please ensure you mask any confidential information): Hello, we enabled Redwood UI for compensation plans. We noticed that in case of managers with lot… -
Plan Name and Plan record status fields to be available on the new redwood learning assignment pageSummary: Business requirement: The business requires the Plan Name and Plan record status fields to be available on the new learning assignment page. This will provide u…
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Redwood: Requisition DFF values are not rendering in redwoodSummary: Requisition flex fields are not rendering in Redwood. Content (please ensure you mask any confidential information): We have various DFF's configured (LOV, Text…Deepak Pisapati 848 views 15 comments 1 point Most recent by Bhavika Bhatia K Recruiting, Opportunity Marketplace
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In Redwood the Maintenance Technician can modify start date/end date of Released Work OrderSummary: We are testing the Redwood Maintenance Management Landing Page functionality. While logged in as a Maintenance Technician (role: ORA_MNT_MAINTENANCE_TECHNICIAN_…
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Existing Suppliers not found in Supplier (New) Redwood TaskSummary: Hi Community, I'm currently testing the Supplier (New) task (Redwood UI) in Oracle Fusion Cloud 26B and encountered an issue when searching for existing supplie… -
Pricing Information Not Available in Redwood Course and Event PagesSummary: Hello Oracle Team, We are currently evaluating the migration from Responsive UI to Redwood UI for Oracle Learning. During our assessment, we noticed that the Pr…
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How to hide "Totals" section from Total Compensation Statement ESS viewSummary: Hi Team, We do not want to highlight the "Totals" Section that appears in summary section of TCS for employees. I am aware that it is an default from redwood up…
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Bulk Actions on the Job Requisitions List not sending Bulk Action notificationSummary: Trying to test new 26C feature: Redwood Experience: Bulk Actions on the Job Requisitions List - when the action contains more than 10 reqs a Bulk Message should…Destiny Mock 10 views 1 comment 0 points Most recent by Volodymyr Faranosov Recruiting, Opportunity Marketplace
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Job-Based Succession Plan – Ability to Select Specific IncumbentsWe are reviewing the standard Oracle Fusion HCM Succession Planning functionality for Job-Based Succession Plans. In our current understanding, when a Job-Based Successi… -
Is it possible to restrict employees from adding a skill manually on skill center pageSummary: Our client has a requirement that the employees should only add skills from the skill repository and should not be able to add the skills manually as that way t…
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Employees cannot search for skills on the skill center pageSummary: I am currently experiencing an issue where a user with a custom Employee role is unable to search for any skills on the Skill Center page. The Skill Center page…
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Update Your Goals TILE is not showing for specific performance documentSummary: Hi All, We are checking few performance documents and observed that Update Your Goals Tile is not showing for specific performance document. Rest all performanc…Glorina Priyadarshini 4 views 2 comments 0 points Most recent by Glorina Priyadarshini Performance Management
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What is "Enter your welcome notification content" is used for Journey Notifications?Summary: On 26C. Under My Client Groups > Journeys Setup > Journey Templates > pick a journey > Notifications There is a field "Enter your welcome notification content" …
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We are Not able to share screen as an ILT when we creates MS Teams sessionsWe are Not able to share screen as an ILT when we creates MS Teams sessions,
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Single-row subquery error on Performance Document pageSummary: Single-row subquery error on Performance Document page Content (please ensure you mask any confidential information): Hi All, Greetings! We are facing error whi…