Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Vendor issues credit memo for overcharges - Is there a way to return funds back to the PO?
We're a small and growing SaaS company and do not use inventory management in P2P.
How do you process refunds for blanket purchase orders? Many of our purchases are services and subscriptions based on usage.
We were overcharged for one of our services and ideally we want the credit from the vendor to return funds to the blanket PO. The logic is... we got our blanket PO approved to cover say 'X' amount for one year of service. If we were overcharged, those credits should return funds to our PO so we can use those unused funds to the end of the term.
0