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Outgoing Message field in Workflow

edited Dec 2, 2019 3:40PM in SuiteCloud / Customization 4 comments

Hi,

I want to trigger a workflow based on the outgoing message field on the case screens.   Basically if the outgoing message is not blank when a case is saved I want to change the case status.

I have not been able to find the outgoing message field. 

what am I missing?

Thanks,
Sean

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