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Email Nurturing Campaign Issue with Send Email

edited Dec 2, 2019 3:40PM in SuiteCloud / Customization

Hi,

I hope someone will be able to help/provide guidance regarding the workflow on lead nurturing campaign.  I had placed a ticket through support but it has been over two weeks and still no resolution.  Case number 1489790

I have a workflow set up to send out an email campaign when a new lead enters our system - this part works great.  The second part I wanted to do was send an email to the sales rep when the lead clicks thru in the email.  This is where I can not get this to work at all.

Below is how I set up the workflow:

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