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Don't Want to Store Workflow Email as Case Message

edited Dec 2, 2019 3:40PM in SuiteCloud / Customization 2 comments

I've created a workflow that sends an email anytime a case is updated.  I've noticed that this email is then stored as a message on the case's Communication tab.  I don't want this to happen because then the customer (via the customer center) can see it.

Is there a way for a workflow to send an email without it being stored on the transaction?  On some transactions I want this to happen and it makes sense.  I'm just hoping to toggle it on and off.

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