Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Workflow to notify when entries are made to a specfic GL account
Can a workflow be written to send an email to notify a user when a journal entry is made to a specific GL Account?
Use Case: I would like to give our AR department the ability to make bad debt write offs via the "Accept Customer Payments" screen to reduce workload in the Accounting department. However, for internal control, I would like to have an email sent to notify Accounting that a entry was made to the bad debt expense account.
Thanks in advance.
Todd
0