Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
New Lead created workflow-OK when through UI but not when created through web store
I have a VERY simple workflow that sends an email when a new Lead record is created from our customers webstore.
If I manually create the test lead record manually through the user interface, my workflow is triggered and the email is sent.
If I go to the webstore and create a new customer, netsuite creates a lead. I see under system notes the state is Webstore create by -system-, I look at the workflow history and it never entered the workflow.
Workflow is create with:
Record Type Customer
Subtype Lead
Release status is released
Event based
On Create
No event type or context selected.
John Cirocco
Sr. NetSuite Administrator
0