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Workflow Transform Credit Memo to Refund

edited Dec 2, 2019 3:38PM in SuiteCloud / Customization 3 comments

I have a certain set of credit memos, issued by customer service, that I want to automatically process a refund for. Because certain accounts have to be set correctly I would prefer to automate the process, and not have CSRs having to make decisions which could mix up the GL. I'd like to automatically do this via workflow, but when I choose transaction set the subtype to credit memo, I don't have a transform action available to me. I assume, because I don't see the option, that there is no way to do this via workflow. Is this correct? Is

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