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Email Workflow Question

edited Dec 2, 2019 3:38PM in SuiteCloud / Customization 3 comments

Hey Guys,

     Me again. I need to build a workflow that sends an email each time a field is updated to the primary email address on the attached customer record.  Essentially, this is how the messed up process needs to work:

Import is ran to complete item fulfillment and poplate a tracking number in a CUSTOM tracking number field.
I need the work flow to send the email when the custom tracking number field is populated with the tracking number information from the import. So essentially, the import of this information should be the trigger for the workflow. I know how to build a standard email workflow, but I'm not sure how to configure the triggers on this one. Any ideas? I can and will provide more/any information needed.

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