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Set field Values in Purchase Order from Linked Support Case via Workflow

edited Dec 2, 2019 3:37PM in SuiteCloud / Customization

I'm having trouble setting field values in a new purchase order from a linked support case.

I don't see any option in the record (join field) for the linked support case

If I go about it the opposite way, I've created a 'Create PO' button on the support case, and did a go to record for a purchase order. This way I can add fields from the support case, but then the two records aren't linked.

Am I missing something obvious, or is this a deficiency in what you're able to do in workflows?

I believe this is possible using scripting, but sadly I have no ability in scripting.

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