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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Deprecation of Call Logging Feature NetSuite for Android
| Deprecation of Call Logging Feature NetSuite for Android |
| This notice is intended for customers using the Call Logging feature in the NetSuite for Android app. What is Changing? We are deprecating the Call Logging feature in Version 8.2 of the NetSuite for Android app, planned for release in February 2019. A change in Google’s Terms of Service prevents us from continuing to offer this feature. We apologize that we were unable to notify you of this change sooner. Recommended Actions It is still possible to manually log a call. To do this: [LIST=1] [*]Open the record you want to append a phone call log to. [*]Expose the submenu by tapping the Menu icon. [*]Tap |
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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