Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Gone Live, but Struggling with Contract Renewals
Hello, we are going live now and are struggling with Contract Renewals...lack of flexibility, understanding interaction between Rev Recognition, complexity of items list, etc. One of the things I have not figured out how to do is report on our installed base i.e. perpetual licenses covered under current maintenance agreements. In addition, we sometime price maintenance as a bundle and sometimes per product license. We have 400 different license products on our non-inventory items list. Also, I am wondering if other users are using fulfillment. We set it up that way because we deliver/fulfill licenses but are finding it difficult
0