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Auto-Response to Online Case is Lacking

edited Dec 4, 2019 2:09PM in General 6 comments

Something must have changed recently. The email auto-response that I just received from submitting an ER online was next to worthless. All it provided was my Case#.

The response used to provide ALL of the form/text that I had filled in on the online form. This was VERY HELPFUL as it easily documented the case that I had submitted. Now I have NO record of that case, other than to go online.

Could you please add back in the text that the user submitted.

Thanks.

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