Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Issue Notification Emails: Released is Not Actually Released
NetSuite emails me when the software for an issue of mine is released ("Status Closed - Released"). Lovely... except that it actually isn't released to me. It's probably just released from one group in NetSuite to another, like QA to production or somesuch, so I have to wait another few weeks to actually get it.
As I see it, the fundamental problem is that I'm looking at this email from a customer perspective (when I can use the new software), but the email is generated from a QA or customer support perspective (when that group is finished doing what they need to do). I would expect to receive an email that tells me when I can use the patched software, but I don't.
0