Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Recovering Deleted Folder in the File Cabinet
Hello,
We do not have a Netsuite hosted website, however, we do use the "Web Site Hosting Files" folder in the File Cabinet for our HTML email images.
I just came back from vacation only to discover that someone deleted the entire "Web Site Hosting Files" folder. This means that any emails that we've sent out to our customers will not display correctly since the source image files used for the email structure of the email design are gone.
We retrieved the earliest back-up of that folder from our "Sandbox" but it was last backed up in May so it's missing quite a few files. Is there any other way possible to recover this folder?
0