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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Adjusting order causes excess inventory problem in NS
Scenario....
Drop ship order for x50 brass widgets.
1. drop-ship PO is made for 50 units
2. Order marked packed (fulfillment record is made)
3. customer's card was charged for 50 units.
Customer calls and says "change my order to 20 brass widgets".
steps to adjust...
1. order fulfillment is changed from 50 down to 20
2. quantity on drop-ship PO changed from 50 down to 20 and vendor is notified
3. go to cash sale and click refund (refund for 30 units is generated)
4. go to SO (it now says Picked 20, Packed 20, Fulfilled 0, Invoiced 50, Ordered Qty. 50). I leave it like that and close that line item (so that it won't ask me to fulfill the extra 30 units that were ordered, but are no longer needed).
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