Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, November 6, 2025, 2PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

How to send efax via the email format "xxxxx@efaxsend.com" without getting bounced?

edited Dec 6, 2019 2:39PM in General

Objective: when we generate statement from Netsuite, some customers have email, some want fax. We want to have one click solution to take care of that task.

For those customers who do not have email, we use their fax number and fake their email address as 11234567890@efaxsend.com. That way we can click on the "email" button and everyone will receive the statement.

We are able to send a fax to someone from outlook with the email format (i.e.11234567890@efaxsend.com), because our email address are registered with our efax account.

But when we are trying to do so in Netsuite, it was bounced. The possible reason we found out is that Netsuite uses different server when sending out faxes. Thus it is impossible for us to register their servers with Efax. and when the address is not registered, efax will not send out the fax.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders