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Storing Customer changes history?

edited Dec 6, 2019 2:38PM in General 3 comments

What is the best way of keeping a log of all the changes that were made to Customer record? I'm aware that there are System Notes, but we're looking for a way to create a record (manually) every time Customer is edited, write the changes in that record (as free-form text) and attach it to the edited Customer record. What should be used for such situations - Tasks, Notes, Custom Records, something else? Can it create any problems with reports?

Thanks!

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