Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Can we remove "return authorization" from the Sales Order form?
Can we remove the "return authorization" button from the Sales Order?
We prefer to do our "return authorizations" from the "return authorization" button on the cash sale and NOT from the sales order? This is because the cash sales sends forward the right "P/N Ref." number (in the payment tab) for us to process the return of funds to the customer's credit card. If we do the return authorization from the "sales order", then we have to manually correct the "P/N Ref." before we can return any funds to the customer's credit card.
People at our company keep doing it the wrong way and they get stuck trying to finish their return. So, I figure that an easy fix is to remove the "return authorization" button from the Sales Order. Can that be done?