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Contract Renewal Question

edited Dec 6, 2019 2:36PM in General 1 comment

Once a contract or sales order is created, can I extend the term of this contract?  For example I inputted the term as 12 months, but our customer wants to extend to 24 months.  The customer notified us 2 months later.  What is the best practice in this situation?

Thanks,
Jason

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