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origin of an email

edited Dec 6, 2019 2:35PM in General 2 comments

Apologies for the novice question, but I'm trying to track down how an email got sent to a customer.  Really, if I could figure out how to make an update to an email template and NOT convert it to a scriptable email I'd be fine.  But alas, I don't think I can do that anymore.

So, if I'm forced to update the email template to be scriptable before I can make my change (minor hyperlink change) then I also need to track down the process that kicked off the email so that I can change the email that's referenced there.  The user event that kicks everything off is filling out an online form. 

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