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SuiteWorld | October 25–28, 2026 | Las Vegas Where our community gets ready for what’s next!
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Knowledge Management Integration
We use a third party tool (InstaKB) to capture and share support related information both internally and with our customers and currently have no integration between InstaKB and NetSuite. We would like to put in place a system that will be accessible from the customer center (SSO) so customers can help themselves prior to opening support cases and also form within NetSuite so our support staff can use the same articles to assist customers who contact us and link them to cases.
What are other folks using for their Knowledge Management?
Thanks,
Ady Oren
NetSuite Administrator
HealthCo Information System
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