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What is the best way to work with NetSuite the company and really learn all the gory detail about th

edited Dec 6, 2019 2:34PM in General 5 comments

We have a bad relationship with our NetSuite "Integration Partner". During the initial implementation, which took months and was going nowhere, the two sides broke off communication and we basically did the implementation and got ourselves up-and-running on NetSuite alone.

However, because we implemented through a NetSuite partner, any time I have a question about NS I am unable to reach NS directly, and am sent directly over to our Intergration Partner. However, our integration partner is unwilling to answer any question without charging us $150/hr. 

As a result, we are basically on an island and just more-or-less read and guess how to use the product through trial-and-error.

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