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Best Practice for expired credit card authorizations

edited Dec 6, 2019 2:33PM in General 3 comments

We take credit cards on a sales order and an authorization is created.
The item may be on backorder and only ship in 3 weeks or more.
When stock comes in, the warehouse is notified and ships the order.
When front office tries to bill the card, the authorization has expired and the card gets declined but we have already shipped the product.

What is the best practice for ensuring the card is charged or authorized BEFORE it ships.
Is there a way to charge the card on fulfillment instead of invoice ?

Thanks for the help

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