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Workflow vs Mass Update?

edited Dec 6, 2019 2:33PM in General 3 comments

I'm still learning to navigate my way around NetSuite, but I know enough to realize I can schedule Customer Status changes through either a Workflow or a Mass Update.  What I'm not sure about are the pros/cons of choosing one or the other of these tools when they can both accomplish what I want.  What are the best practice and tradeoffs here?  Is one tool slower than the other?  Does one use more resources than the other (or whatever might slow down functionality for a user)?

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