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Re-Authorize Credit Card, Auth. Expired

edited Nov 28, 2019 12:10PM in Accounting / ERP 77 comments

Many of our sales take over 30 days to ship/invoice after the order was originally entered and the credit card authorized.

We found that after 30 days many charge attempts fail becuase the original authorization is over 30 days old.

To get around this problen our current system allows us to bring up a sales order and enter another authorization request or to charge the card before we generated the invoice if we desire. At invoice time it will use the newest auth. to charge the card.

If you charge a card in Netsuite using the deposit function it does not let you reference a sales order and thus it seems it would charge the card again when you create the invoice from sales order with the credit card authorization.

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