Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until December 19, 2025, 3:00 PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.

Handling Charge on Gift Certificates?

edited Nov 28, 2019 12:10PM in Accounting / ERP

So I have a fun one if anyone is using the Gift Certificate function in Netsuite.  We have a default $0.20 per item handling charge for UPS orders.  When we setup Gift Certificates, clients were getting charges this handling fee as well, even though there is no option on the Gift Certificate item page to default the handling to $0.00.  Has anyone figured out how to zero out handling on Gift Certificates without just making all default handling $0.00?

On a side note, when we used Quickbooks some time ago, I thought we had a better system for generating handling.  I use to mark up a percentage of the total shipping cost for handling (so UPS charges 8.63 and we mark that amount up 5%).  This always seemed to work out very fair for our orders, much more so then per item charges.  I don't see this option in Netsuite, just a percent markup of the total order value which also doesn't work out too well for us.  Has anyone figured this one out either?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders