Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

How Does Netsuite Convert Currency with "Multi-Currency" Feature?

edited Nov 28, 2019 12:10PM in Accounting / ERP 2 comments

First of all I apologize if this has been asked, answered and filed already... but I cannot seem to find an answer using the forum search.

I wanted to set up multi-currency in our webstore (our base currency is USD) and I checked the box to do the nightly exchange rate refresh. But when I went to our web store and tried using an alternate currency (tried GBP, EUR, CAD) the conversion was laughable. A product that is $99.95 usd was close to $150 CAD (should be ~$99.27), and about €103,00 (should be ~ €67,39)...

Note that I just turned this feature on and the same goes for the nightly refresh of exchange rates... but when I saw these rates I freaked and shut it right off. So what's up with this? How do they get their conversion rates? Did I do something wrong? What am I missing?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders