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Copied Sales Order: No CSV Code on Payment Tab?

edited Nov 28, 2019 12:10PM in Accounting / ERP 8 comments

Before I wait on hold for customer support, I hoped someone might be able to shed some light on this:

Why when a sales order is copied (i.e. using the "Make Copy" feature) is there no option under the payment tab to enter the CVS code? We are re-authorizing each copied sales order, but we are losing our CSV match.

Thanks!

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