Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Credit Card Processing
We need some help with credit card processing in NetSuite. We just started using NetSuite a month ago and are planning on going live with a new ecommerce site in the next couple of weeks.
Because of a variety of factors (fraud being one of them), we manually confirm each order. With NetSuite, that manual process has slowed down our order processing. It doesn't help that NetSuite (with PayPal) sends a pre-authorization to the customer's bank for the full amount of the purchase, instead of a $1 authorization where we can fix the issues and re-authorize without maxing out the customer's credit line or raising flags at the bank.
0