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Customer entered orders not authorizing.

edited Nov 28, 2019 12:10PM in Accounting / ERP 1 comment

Okay - so I have a customer thats reported this about 6months ago with support to no avail right now. I decided to try this in our corporate account at skyytek and was surprised at the results.  I will post the case number once I get it.

If you have a customer enter a sales order (any sales order) and enter their credit card details (all via the customer center) - the sales order goes in okay but does not authorize at all - as in - no authorization codes. 

If they do it via a web store than you get auth codes.

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