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Credit Card orders declining on webstore

edited Nov 28, 2019 12:10PM in Accounting / ERP 1 comment

Hi All
Recently started having a problem with intermittent credit cards declining online, but processing fine through the back end.

Logging into payflow pro, the declined orders have an error code of 7
Field format error

Anybody have any ideas what is causing this?
Thanks
Jenni

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