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PalPal customers cannot see orders before payment.

edited Nov 28, 2019 12:09PM in Accounting / ERP

I think I may have done something wrong because when a customer chooses to pay with Pay Pal the customers web page is re-directed to Pay Pal. The Pay Pal page does not show either the order nor the value of the order and it is not clear that when the customer presses continue he/she is placing an order at that point.

I have two instances of Netsuite and the same thing happens to both websites. I don't know if this is a problem with my configuration, a bug or "as designed" can anyone throw some light on this please. I have only just gone live this morning with PayPal and would appreciate some help please.

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